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Ripoff Report | WPI*IFRIENDS VIP 800-437-4363 Review - Internet
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Report: #399691

Complaint Review: WPI*IFRIENDS VIP 800-437-4363 - Internet

  • Submitted:
  • Updated:
  • Reported By: Chapel Hill North Carolina
  • Author Confirmed What's this?
  • Why?
  • WPI*IFRIENDS VIP 800-437-4363 www.ifriends.net Internet U.S.A.

WPI*IFRIENDS VIP 800-437-4363 unknown charge to my checking account Internet

*UPDATE Employee: Reply from iFriends

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This is the second month in a row I received this charge. I have not yet called the number to have it stopped, but I will do so as soon as I file this report. To my knowledge I have had no contact with this organization prior to the charge appearing on my bank statement.

Dennis
Chapel Hill, North Carolina
U.S.A.

This report was posted on Ripoff Report on 12/09/2008 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wpiifriends-vip-800-437-4363/internet/wpiifriends-vip-800-437-4363-unknown-charge-to-my-checking-account-internet-399691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

POSTED: Friday, December 19, 2008

Using the information provided on RipOffReport by Dennis, we located his account with iFriends. A short time after Dennis wrote the above complaint, he called our Customer Care Department and spoke to a representative about the charges that we billed to him. We appreciate him contacting us directly to resolve this matter. Dennis requested refunds of the two charges that he mentions in his complaint, and that his account be cancelled. The representative did so and provided Dennis with a cancellation number. Dennis indicated that he was satisfied with this resolution of his account. If Dennis has any further questions or concerns, we strongly encourage him to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US).

Our company has an exemplary 11-year-record with all of the leading consumer protection agencies, and we are "best in class" in our industry in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.

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