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Ripoff Report | Wpi*ifriends - wpi*ifriends Review - Sarasota, Florida
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Report: #281908

Complaint Review: Wpi*ifriends - wpi*ifriends Vip - Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: florence Michigan
  • Author Confirmed What's this?
  • Why?
  • Wpi*ifriends - wpi*ifriends Vip Wpifriends Sarasota, Florida U.S.A.

Wpi*ifriends - wpi*ifriends Vip they are at it again verifying age and charging credit card Sarasota Florida

*Consumer Comment: Same thing said to everyone

*UPDATE Employee: Reply from iFriends

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just so you guys know wpi is at it again they have charged my credit card the 1st time $1.00 now the 2nd time was $5.95. it is a good thing i caught this early who knows how much money they have scammed off of people. just thought everyone should know

Anonymous
florence, Michigan
U.S.A.

This report was posted on Ripoff Report on 10/30/2007 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wpiifriends-wpiifriends-vip/sarasota-florida/wpiifriends-wpiifriends-vip-they-are-at-it-again-verifying-age-and-charging-credit-car-281908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Same thing said to everyone

AUTHOR: Meg - (U.S.A.)

POSTED: Friday, November 09, 2007

If you read through all of these reports they always say that they found your account on their website and you did sign up for the VIP and you did click through to agree to these charges. My question is how can they find your account when they dont even know your real name and your email address, so how can they find your account?

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#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

POSTED: Wednesday, November 07, 2007

Unfortunately, since no personal information was provided by the person who filed this RipOffReport, we were unable to locate the account in question. Our commitment to customer service is unparalleled, and our "Customer is Always Right" policy ensures that we take action sufficient to provide each customer with complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Whenever we send a charge to a credit card, we also include a toll-free telephone number, specific to the user's country, that he or she can use to contact us if there are any questions about the charge or about the account. We also provide a link to email and telephone contact information on every page of our website. Despite this, the complainant never contacted us to question the charges which had appeared on his bill. Had he done so, we would have been happy to immediately refund the charges and cancel the account.

We strongly encourage this complainant to contact our Customer Care Department (open 24 hours a day, 7 days a week) so that the account may be located and the issue resolved. The toll-free number from the US is 1-800-243-9726. If this complainant is located in another country, toll-free contact numbers for our Customer Care Department are located at http://www.ifriends.net/contacts.htm.

Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."

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