Complaint Review: www.canonmugs.com - Internet
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- Author Confirmed
- www.canonmugs.com Internet United States of America
- Phone:
- Web: www.canonmugs.com
- Category: Internet Fraud
www.canonmugs.com Yu Zhang RIPPED ME OFF, FAILED TO RESPOND, NEVER RECEIVED ITEM ORDERED, Internet
*Author of original report: GOT IT RESOLVED!
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I purchased a Canon Thermos from www.canonmugs.com.
I immediately received an email confirmation "Thanking me for my purchase". The email stated that once the item shipped that I would receive an email with tracking number.
It has been 8 days and I have yet to hear anything from the seller: www.canonmugs.com or Yu Zhang.
I have tried to correspond with Yu Zhang and/or www.canonmugs.com 3 times via email (this is the only way to correspond ~ they have no telephone number listed). I still haven't received any respond at all from them. And now, their website won't even pull up! Internet says it can't find the server.
I am very careful with my online purchases. This website appeared to be safe. I had no idea the item was coming from Hong Kong or China. As a matter of fact, I thought the website was an extension of the Canon Company itself and would be coming from Canon USA.
After several days of no communication, I started googling information on them and found 2 reports in ripoffreport.com. Now, I realize I have been scammed!
My advice to any consumers is "do not" purchase anything from canonmugs.com. They are fraudulent!
Also, I would like to see the "real" Canon go after them!
This report was posted on Ripoff Report on 01/28/2012 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwcanonmugscom/internet/wwwcanonmugscom-yu-zhang-ripped-me-off-failed-to-respond-never-received-item-ordered-830249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
GOT IT RESOLVED!
AUTHOR: Texas Longhorn Fan - (United States of America)
SUBMITTED: Tuesday, January 31, 2012
After disputing the transaction we were able to resolve the dispute and canonmugs.com refunded my money.
Personally I would not do business with them again simply because I never heard back from them on the emails I sent them; I never received a tracking number (as promised) indicating the item had shipped; and I never received the product.
However, I am thankful they did not just keep my money. At least they were kind enough to return it.
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