Complaint Review: ZPDI - Teleconnect - Internet
- ZPDI - Teleconnect www.zpdi.com/billview Internet U.S.A.
- Phone: 888-5050764
- Web:
- Category: Telephone Companies
ZPDI - Teleconnect ripoff fraudulant dishonest billing Illinois
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I recieved my phone bill in the mail and i opened it up to look through, i noticed that in the section of lo ng distance there was a page marked "other providers" so i took a look to find that there were 2 calls made from a local phone number but i was being charged as collect calls,the number was not a payphone, cell phone or other,it was in fact,a local phone number, when i noticed that both calls were for 3 minutes each but the charge was $26.26! I was shocked that i was being charged for that amount, so i called my local phone company and asked them about the number i was being charged for, it turned out that the number was a non existant number, which meant it was not a business or residential number.
I tried the number myself only to find it was either a fax machine or a dial up modem number!Now first of all i nor would anyone else in my home accept a collect call from a dial up modem and concidering the time these calls took place,noone was even awake! I decided to call ZPDI to inquire about these charges and what do ya know..... I got a recording telling me that they couldnt take my call and i would need to contact them via email.Thats what i did and the response i got back was that they were not an operator service and only work on behalf of Custom Teleconnect and they would be crediting my bill $23.32 but i must wait 2 to 3 billing periods to get this credit. Okay, now i've had it, they won't talk to me by phone and then they refuse to remove a bogus charge off my bill?
My local phone company has agreed to take it off, but now i see with ZPDI aka: Custom Teleconnect i am going to have to take further legal action. Beware people if you recieve your Phone bills by mail make sure you check it over completly before making a payment to see that this type of thing donesn't happen to you.
Karen
Streator, Illinois
U.S.A.
This report was posted on Ripoff Report on 10/21/2004 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zpdi-teleconnect/internet/zpdi-teleconnect-ripoff-fraudulant-dishonest-billing-illinois-114021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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