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Report: #1496849

Complaint Review: APPLEBEE'S LAKE MEAD / LAS VEGAS - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Michael — Las Vegas Nevada United States
  • APPLEBEE'S LAKE MEAD / LAS VEGAS 2070 Rainbow Blvd Las Vegas, Nevada United States

APPLEBEE'S LAKE MEAD / LAS VEGAS Refused to refund my money after losing my order but taking my payment. Las Vegas Nevada

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I placed an order online via smartphone and paid upfront (first mistake) and arrived at the Curbside To Go 5 minutes before ready time.  Checked in via phone and with a server in the parking lot in person.  25 minutes later I check on the status and they said they had no order for me. 

They knew which parking space we were in, would have been nice if somebody told us right away.  I went inside and showed the Manager the confirmation email and asked for a refund.  HE REFUSED!  Said I could either wait or get credit but no refund.  I'm out $45 bucks.  

This report was posted on Ripoff Report on 06/26/2020 06:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/applebees-lake-mead-las-vegas/nevada-refused-refund-money-1496849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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