Complaint Review: Chase/Amazon Visa Credit Card - Wilmington Delaware
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- Author Confirmed
- Chase/Amazon Visa Credit Card P.O. box 15298 Wilmington, Delaware United States
- Phone: 18882474080
- Web: www.chase.com/amazon
- Category: Bad Customer Service, Customer Service & Support, Customer service
Chase/Amazon Visa Credit Card Refused to refund a charge on my account that I did not authorize. Wilmington Delaware
*Consumer Comment: Comment
Show customers why they should trust your business over your competitors...
I rented a car using a third party website. When I arrived at the rental area I paid the entire fee using another credit card. When my Amazon Visa statement arrived there was a charge for $ 191.47 made by the car rental agency.
I dont know how they got my card number, and I certainly did not authorize this charge. I filed a dispute with Chase/Amazon Visa, and sometime later was told they believed the charge was valid because the merchant said so. This is rediculous! Not just terrible customer service but, " no " customer service!
This report was posted on Ripoff Report on 05/03/2022 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/chaseamazon-visa-credit-card/wilmington-delaware-refused-i-1518089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Comment
AUTHOR: coast - (United States)
SUBMITTED: Tuesday, May 03, 2022
Bull.
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