Frontier Internet Shut off services because it kept stopping Florida

Frontier Internet services kept stopping and it took hours to get it back working through their tech department. We shut off their services 1/14/20 and they still wanted to charge us for the whole month.  They would not adjust the payment for the days usage for January. 

Then they wanted to charge a $9.95 shut off fee above their exorbatant monthly fee of $91.00.  I called to see if they could reduce the price and the customer service did not know of any promotions for our area.  When I cancelled the service, they turned me over to someone who offered me a discount.  Bad business.

I recomment no one use this service.