Green Dot Green dot money pak Green dot my money! Alton IL

Around 11 am i purchased 2 green dot money pak cards for a total amount of $380. I spend around 3 hours trying to get into the account just to add the money to the account. Once i got into the account the cards were no longer valid! So i contacted customer service about it and uploaded picturces of screenshots and receipts. After no hep there i filed a fraud claim against the company itself. I recieved an email hours later saying that they completed the investigation and there were no money to be recovered!?!?! These crooks stole $380 dollars from me! I am a disabled vet! please stay away from this company!