Report: #1513190

Complaint Review: Snaptravel - San Francisco CA

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 28, 2021
Updated: Thu, October 28, 2021
Reported By: YL — Flushing NY United States

Author Confirmed

Why?

Snaptravel 18 Bartol St San Francisco, CA United States

Phone:
Web: https://www.snaptravel.com/
Category: Travel Agents, Travel Booking Agency, Travel Services

Snaptravel deceiving and misleading; claimed 100% guaranteed booking, took the money, made no reservation and refused to issue refund San Francisco CA

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deceiving customers on puporse by claiming all bookings are 100% guranteed; 1.5 days before check in hotel received no reservation from this company.

They try hard to lie to customers that such is "normal" - 3rd party bookings are left until "last minute" by the hotel staff, which is absolutely not true if you have any experience with other travel agencies;

refused to work with refund; most customer services exp those by texts appear to be AI-powered answering machines;

CFPB should step in and take a look.

This report was posted on Ripoff Report on 10/28/2021 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/report/snaptravel/san-francisco-ca-deceiving-1513190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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