Report: #1529344

Complaint Review: United Airlines -

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Submitted: Sat, October 21, 2023
Updated: Sat, October 21, 2023
Reported By: adam — broomfield United States

Author Confirmed

Why?

United Airlines United States

Phone:
Web: united.com
Category: Airline

United Airlines BEWARE: united airlines couldn't care less about their customers

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United's customer service has proven that they couldn't care less about their customers.
Flight 1 ran 50 minutes late. United made not the slightest effort to connect their flyers with connecting flights. I've been in this situation before, several times, but for the first time in 40 years of flying, United refused to offer lodging, stranding me at the airport.

After an hour in a chat session, I did get a travel voucher, but for hotels 500 miles away. Another 90 minutes in the chat session, I had to give up.

This report was posted on Ripoff Report on 10/21/2023 12:21 AM and is a permanent record located here: https://www.ripoffreport.com/report/united-airlines/beware-care-less-about-1529344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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