Report: #1207100

Complaint Review: 1800flowers - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, February 05, 2015
Updated: Mon, February 09, 2015
Reported By: rsc — Melbourne Florida

Author Not Confirmed

Why?

1800flowers Internet USA

Phone:
Web: 1800floers
Category: Fragrance Materials

1800flowers Online payment has issues and they do not have enough "customer service" personnel Internet

*REBUTTAL Owner of company: We are here to help.

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Attemted to place an on line order for delivery for Valentines day. System had issues accepting my CC payment method. Called the 800 number and system told me there was a 20 minute wait time!!!! This is so unacceptable on so many levels!!!!

This report was posted on Ripoff Report on 02/05/2015 08:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1800flowers/internet/1800flowers-online-payment-has-issues-and-they-do-not-have-enough-customer-service-pers-1207100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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1Employee/Owner

#1 REBUTTAL Owner of company

We are here to help.

AUTHOR: Tina Flowers - ()

SUBMITTED: Monday, February 09, 2015

POSTED: Monday, February 09, 2015

Please accept our sincerest apologies for the issue you have posted. Please email me at: wecare@1800flowers.com with your name, the recipient’s name and the delivery date of your order. Please also include in the subject line "Ripoff Report" and your handle/account name . Thank you. I look forward to hearing from you and resolving this for you promptly. - Heather

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