Report: #1510929

Complaint Review: Allen Eden Guitars - El Monte CA

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Ripoff Report is Xcentric Ventures

Submitted: Thu, August 12, 2021
Updated: Thu, August 12, 2021
Reported By: joe — Old Bethpage New York United States

Author Confirmed

Why?

Allen Eden Guitars 12328 Valley Blvd Suite B El Monte, El Monte, CA United States

Phone: 6262580009
Web: https://aeguitars.com/
Category: Musical instruments

Allen Eden Guitars Sold Defective Guitar El Monte CA

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Sold me an accoustic guitar that was totally unplayable upon receipt. Strings were flat against fretboard and unable to adjust truss rod to raise. When I called and complained, I was told that I would have to pay shipping to return guitar. After arguing, told me that he would issue full refund and for me to keep guitar. Not worth it to ship back (shipping costs etc.).

Never received refund, and same guy told me the next day that he needed the guitar back and wanted me to pay for the shipping back! This is the absolute worst company to deal with , and are vey unethical. Will never do business with them again. They have not refunded my money.

This report was posted on Ripoff Report on 08/12/2021 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/allen-eden-guitars/el-monte-ca-sold-defective-1510929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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