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Report: #1529210

Complaint Review: apnTech - Anaheim California

  • Submitted:
  • Updated:
  • Reported By: Doug — Houston Texas United States
  • Author Not Confirmed What's this?
  • Why?
  • apnTech 5255 E. Hunter Ave. Anaheim, California United States

apnTech APN Tech apn Tech apnTech is a scam operation! Anaheim California

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We made the mistake of reaching out to this company.

 

We immediately tried to cancel service the same day we spoke with a salesperson. APN Tech's website does not give specific instructions on how to cancel your service -- that is a MAJOR RED FLAG #1.

 

We called twice, but we were only able to reach the answering service who seemed to be extremely knowledgeable with the company and its processes, but could only relay a message to proper department.

 

We were promised we would receive a call back within 72 business hours -- nobody ever called us back.

 

We responded to every email with request to cancel and even generated original cancellation emails to their office -- nobody ever responded.

 

MAJOR RED FLAG #2 -- we were to receive credit or a refund for the first of two charges as that expense was included in the second charge or they would waive it as a new customer courtesy -- they were vague about this, and they were vague for a reason. Two charges later, our only recourse is to dispute the multiple charges.

 

We should have read the negative reviews before contacting this company.

DJ

This report was posted on Ripoff Report on 10/12/2023 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/report/apntech/anaheim-california-apn-tech-1529210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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