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Report: #920488

Complaint Review: asphalt sealcoating direct - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: asphaltman — United States of America
  • Author Not Confirmed What's this?
  • Why?
  • asphalt sealcoating direct Internet United States of America

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i purchased asphalt equipment off of this guy brad morris
he said it would be to me in a week,i got it a month later the equipment was cheap junk made in china.
he said it was made in the usa.  what a crook  buyer beware

This report was posted on Ripoff Report on 07/31/2012 04:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asphalt-sealcoating-direct/internet/asphalt-sealcoating-direct-bradd-morris-asphalt-sealcoating-direct-bradd-morris-rip-off-920488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
3Employee/Owner

#3 REBUTTAL Owner of company

Valued Customer

AUTHOR: ASD - (USA)

POSTED: Sunday, November 04, 2012

Dear valued customer,

It has come to our attention that up-set competitors are using consumer complaint web sites like RipOff Report to file false complaints against us, in an attempt to damage our reputation. M&M Distribution (Asphalt Sealcoating Direct) has always taken legitimate complaints very seriously and
assure you that it is our highest priority.

Read more by
clicking HERE

We are proud of our "A" rating with the Better Business Bureau, and were also very proud that we have ALWAYS solved our complaints before the customer called the BBB. 

This particular competitor seems to be up-set with the fact that we sell equipment made in China, but we also sell equipment made in the USA and other countries.

We work very hard at sourcing equipment that is affordable as well as durable. All or our products we sell have the American flag on the web page if the item is made in the USA.

And it's also very sad that a competitor has to resort to sites like RipOff Report to file false complaints. 

If you ever have an issue with our customer service or products, please contact me personally.

Best Regards

Brad Morris
M&M
Distribution LLC

Asphalt Sealcoating Direct.Com

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#2 REBUTTAL Owner of company

asphaltman ripoff dispute rebuttal against asphaltsealcoatingdirect.com

AUTHOR: M&M Distribution LLC - (USA)

POSTED: Wednesday, August 01, 2012

Hello asphaltman, so far you have not answered my rebuttal against your claim on asphaltsealcoatingdirect. Did I mention that we are accredited members of the Wichita Ks BBB and have a perfect record of taking care of our customers (If they let us know their not satisfied) which you have not until I seen your post here. If you REALLY want to resolve this issue, then I ask that you call me personally and I will make sure you are taken care of, otherwise I'll assume your just a competitor looking for drama and attention which we do not have time for.

Regards
Brad Morris
M&M Distribution LLC
AsphaltSealcoatingDirect.Com

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#1 REBUTTAL Owner of company

asphaltman ripoff dispute rebuttal

AUTHOR: M&M Distribution LLC - (United States of America)

POSTED: Wednesday, August 01, 2012
Asphaltman, I'm sorry to hear that you were not satisfied with your purchase. I was not aware of your situation, however if I could find out more details of the item you purchased, and date it was purchased as well as what name or company it was purchased under I would be happy to look into the matter. It's not the policy of M&M Distribution to knowingly advertise or promote foreign made products as made in the USA. Again, if this has happened I will correct the situation and do my best to make you a satisfied customer. I look forward to hearing from you, please call me at 1-800-689-2098 X 8, or email me at brad@mm-distribution.com. AsphaltSealcoatingDirect.Com has a large assortment of products made both in the USA and other countries. 

Regards
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