Report: #818280

Complaint Review: Barnes & Nobel - Monroe Township New Jersey

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Submitted: Thu, January 05, 2012
Updated: Thu, January 05, 2012
Reported By: Jerry — La Grange Missouri U.S.A.

Author Confirmed

Why?

Barnes & Nobel Monroe Township, New Jersey United States of America

Phone: 1-800-843-2665
Web: http://www.barnesandnoble.com
Category: Accounting

Barnes & Nobel Refuse to honor gift card Monroe Township, New Jersey

*General Comment: I'd suggest...

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My young grand daughter received a $25.00 Barnes & Noble gift card. When she tried to use it Barnes & Noble refused to let her use it and said she needed to have a credit card. I asked why and they said she "might" spend more than the $25.00 and the credit card would be used for any overages.
I said she would make sure she didn't spend more than the $25.00 and they still refused.
I asked for the return of the money and Barnes & Noble refused.
Is there any way to get her money?

This report was posted on Ripoff Report on 01/05/2012 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/barnes-nobel/monroe-township-new-jersey-08831/barnes-nobel-refuse-to-honor-gift-card-monroe-township-new-jersey-818280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

I'd suggest...

AUTHOR: Striderq - (U.S.A.)

SUBMITTED: Thursday, January 05, 2012

POSTED: Thursday, January 05, 2012

going to a store and making your purchase. But I receive B&N gift cards all the time and have never had their website ask for a credit/debit card unless I was purchasing more than was available on the gift card. How was she trying to place her order???

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