Complaint Review: Bella candles - Internet
- Bella candles Internet USA
- Phone: 3107071282
- Web: Bellacandles.com
- Category: BBB Better Business Bureau
Bella candles I paid for two ring candles and only received one broken candle I have made numerous attempts to contact the company with no reply. I was told (the one time I actually got someone on the phone) that they would send me a replacement with my second candle and still nothing Internet
*UPDATE Employee: Please accept our apologies
I had placed an order through Bella candles for to bring candles the first candle I received was broken and I was unable to use it I've been contacted the company and to my surprise actually got someone on the phone who told me they would send a replacement with the second candle that I did not receive it has been over 2 weeks and I have not gotten so much as an email from this company I have already paid and would like to know where my items are it is impossible to reach them via phone or email if there is any way anyone can help me contact this company so that I can either get my items or my money back it would be greatly appreciated.
This report was posted on Ripoff Report on 06/02/2015 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-candles/internet/bella-candles-i-paid-for-two-ring-candles-and-only-received-one-broken-candle-i-have-made-1232978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Please accept our apologies
AUTHOR: Serge - (USA)
SUBMITTED: Monday, November 23, 2015
Hi Mary,
sorry to hear about your bad experience. Please send us an email to support@bellacandles.com and we will address your issue.
Thanks,
Serge
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