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Report: #1530049

Complaint Review: Capital Towing - Fort Worth Texas

  • Submitted:
  • Updated:
  • Reported By: Eric — San Antonio United States
  • Author Not Confirmed What's this?
  • Why?
  • Capital Towing Fort Worth, Texas United States

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In September 2023 I treated my son and his GF to a Sunday Rangers/Astros game. On Sat I parked on the 7th floor as instructed and registered my vehicle as instructed - we received an email confirmation. The next morning, we walked to my car and I see it's booted. We ended up late to the game. Came back after the game and I cut the boot off and left it in the parking structure with a personal note. Got a nasty letter about 6 weeks later from a law firm. Received the same four pages again about two weeks later. I sent the law firm a letter and have not heard back from anyone for 8 weeks.

 

I went through all available reviews for Capital Towing and the law firm they used Bourland, Wall, & Wenzel, P.C. Mr. Graigory Fancher was the BAR lawyer who contacted me. Capital Towing has a 1 star rating. Only found one 5 star rating, but all the rest were 1 stars - no 2, 3, or 4 star ratings.

A lot of angry folks secondary to predatory towing. Just like me, even if you do as directed they will tow or boot you. The law firm has an anemic 3.7 star rating.

 

Capital Towing seems to typically play these games on Friday and Saturday nights. No one to contact at their office and typically the apartment staff are off. The only way to get your vehicle unbooted is to scan a code and give them your credit card.

 

I was willing to go back to Dallas just to file a small claims case against them if needed.

This report was posted on Ripoff Report on 12/05/2023 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/capital-towing/fort-worth-texas-criminal-1530049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Consumer Comment

"Detained”!?

AUTHOR: Rick - (United States)

POSTED: Saturday, December 09, 2023

I don’t think you have any idea what "detention” or "extortion” actually mean.

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#4 Author of original report

Illegally detained

AUTHOR: Eric - (United States)

POSTED: Friday, December 08, 2023

Sorry brother, but no one has the right to detain me and then extort money from me without my ability to speak to them. So what's your problem?

You boot my car and whatever it takes to get it off and move on my way freely I will do.  

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#3 Author of original report

My bad

AUTHOR: Eric - (United States)

POSTED: Friday, December 08, 2023

It was August 20th 2023 . They played the Brewers. 

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#2 Consumer Comment

Tell Us the Real Story

AUTHOR: coast - (United States)

POSTED: Thursday, December 07, 2023

The Rangers and Astros played on September 4, 5, and 6. Those were Monday, Tuesday and Wednesday games. There were no Rangers/Astros Sunday games in September.
 
Now that your story has fallen apart tell us the real reason your car was booted.

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#1 Consumer Comment

Please Tell Us...

AUTHOR: Irv - (United States)

POSTED: Wednesday, December 06, 2023

This confirmation E-Mail, what was the time frame for you to keep your car parked there? Secondly, please tell us how you think you are justified in destroying someone else's property. Oh, by the way, you painting a picture of yourself as being such a wonderful person for providing a gift HAS NOTHING TO DO WITH THIS! Don't bother wasting the effort claiming I must work for "them". I'll tell you ahead of time, I don t!

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