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Ripoff Report | Cex.io Review - London, Internet - Cexio mia barrett
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Report: #1371843

Complaint Review: cex.io - London Internet

  • Submitted:
  • Updated:
  • Reported By: JOHN F. — Alabama USA
  • Author Confirmed What's this?
  • Why?
  • cex.io 2nd Floor, 1-5 Clerkenwell Road, London, EC1M 5PA, Internet United Kingdom

cex.io Mia Barrett FRAUD, took bitcoins, refused to let me withdraw anything London Internet

*UPDATE Employee: Report seems spurious

*UPDATE Employee: We are eager to help you

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Stole bitcoins that I sent, won;t let me withdraw anything.

This report was posted on Ripoff Report on 05/07/2017 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cexio/internet/cexio-mia-barrett-fraud-took-bitcoins-refused-to-let-me-withdraw-anything-london-inter-1371843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
0Employee/Owner

#2 UPDATE Employee

Report seems spurious

AUTHOR: CEX.IO - (United Kingdom)

POSTED: Tuesday, May 16, 2017

Dear User,

Being an employ in the company I have gone through the review you have posited. I seems spurious as Mia along with any other emply in the company doesn't have access to your funds and thus cannot steal. 

Every account at CEX.IO is secured with multi level security . 

Also, non of the employes at CEX.IO has a right to refuse or allow you to withdraw. There are certain procedures of AML and KYC along with limitations related to monetary operations which are mentioned at website and should be followed. You may check the link here: https://cex.io/verification

So, if you have some issues or concern please give us your userID or ticket number and we will surely assit you.

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#1 UPDATE Employee

We are eager to help you

AUTHOR: CEX.IO - (United Kingdom)

POSTED: Monday, May 08, 2017

Hello!

We are eager to help you resolve any issue you have experienced with our service. Please let us know the customer ID you have with our system (you can view on the bottom of any email you have received from us) and we will resolve the issue you have faced. 

Thank you, and sorry in advance for any inconvenience. 

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