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Ripoff Report | Cress Brothers Review - Concord , North Carolina
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Report: #1206178

Complaint Review: Cress Brothers Plumbing - Concord North Carolina

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  • Reported By: Chris — Salisbury North Carolina
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  • Cress Brothers Plumbing Concord , North Carolina USA

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We called Cress Brothers Plumbing/Concord, NC to clear a sink leak and blockage. When they arrived, the plumber said they would have to use an auger (a simple snake tool to clear out pipe blockages) and that to clear the drain it would cost $325.00. The Plumber was at the house for 30 minutes or so to make the repair which turned out to be a simple remedy. I decided not to call another plumber when they arrived because I was already on the hook for $65 for a service call. For the work done this turned out to be a total RIPOFF. No parts or pipes were replaced. I would never reccomend Cress brothers for any plumbing repair work. 

This report was posted on Ripoff Report on 02/02/2015 03:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cress-brothers-plumbing/concord-north-carolina/cress-brothers-plumbing-major-ripoff-for-minor-plumbing-repair-concord-north-carolina-1206178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Comment

You are suffering from a case of buyer’s remorse

AUTHOR: coast - ()

POSTED: Tuesday, February 03, 2015

It’s odd that you would approve the estimate and then complain about the cost. You could have declined the service and paid only $65 for the service call. Why did you evade my question, “Did you request emergency service?”

Why didn’t YOU fix the “simple clogged drain”? Because, as pointed out by a previous commenter, you required the experience of a skilled plumber.

You approved the cost of the service and did not complain about the quality of the work; therefore, you were not ripped off.

The electrician’s service and fee bears no relevance.

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#3 Author of original report

Ripoff big time

AUTHOR: Chris - ()

POSTED: Tuesday, February 03, 2015

 As I said, your plumbers were here for 30 minutes clearing out a simple clogged drain. The charge by any measure was outrageous. Your insults speak a lot about your business.  Several months ago, we had an electrician out (reputable firm in business for many  years in Salisbuty).  He not only fixed the minor problem we had but did several other minor things for us and was here for well over an hour.  The charge was $125.  And yes, he was a licenced electrician.

YOur company gives contractors a bad name by charging exhorbitant charges for simple fixes. 

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#2 General Comment

Skilled....

AUTHOR: Tyg - ()

POSTED: Monday, February 02, 2015

 Perhaps YOU have forgotten that a plumber is SKILLED LABOR!!!! If YOU don't want to pay for "simple" fixes, then YOU need to learn how to do THIER JOB!!!!! YOU needed a drain cleared. YOU couldn't do it on your own. YOU required SKILLED LABOR to do said job. Skilled labor arrived and did what YOU COULD NOT!!!!! NOT A RIPOFF!!!!! YOU are just too cheap or old to factor REALITY into the equation. EVERYTHING costs money. The ONLY thing free anymore is AIR and SUNLIGHT!! They just haven't found a way to charge for those yet. CRY us all a river because YOU had to pay for something. Its called CAPITOLISM!!!! YOU had the CHOICE to contact whomever YOU wished. YOU CHOSE to contact THAT plumbing company. YOU COULD have gone with a different and cheaper company, BUT YOU DID NOT!!!! So don't sit there and use the web to bash THEM for the CHOICE YOU MADE!!! THAT is what a child does. Are YOU a child? Are YOU NOT an adult??

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#1 Consumer Comment

Not a rip-off

AUTHOR: coast - ()

POSTED: Monday, February 02, 2015

That is expensive but it was not a rip-off because you authorized the charges and the plumber performed the service at the agreed upon price.

Did you request emergency service?

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