Customfiyme Customfiy is a total rip off

I placed a order for 2 dog beds on Dec. 8 2021.  A comfirmation email was sent to me. The money ($89.99) was taken for my account on Dec. 9 2021.

On Dec. 27 2021 I tried to set up a account on their web site to check on my order and it wouldn't let me do it. It kept telling me that my password was wrong. So I emailed them asking for help logging in to check on my order.

On Dec. 29, 2021 I recieved a email from Macey from Customify that stating that they are receiving a higher than normal emails and will get back to me as soon as they can. (24 to 72 hrs)

On Jan. 3 2022 I received a email from John at Customfiy. He said that they were currently processing my order. and that it roughly takes 2 to 4 weeks for delivery.

On Jan. 14 John emails me again Thanking me for my patience and with the shipping delays, it would be 5 to 7 days longer than expected. He said that my order has been filled and they were waiting on a courior service to release a tracking number. On Jan. 16,2022 I emailed them asking about the order. On Jan. 30 2022 John emailed me back stating that he was sorry and would tag my order as urgent. Would send notifacation as soon as it ships.

On Feb. 8, 2022 I emailed them stating that I was now ready to get a refund ($89.99).No response. On Feb 17, 2022 I emailed again asking for a refund ($89.99).. No Response. On March 4, 2022 I emailed again asking for a refund. ($89.99) No response.