Dish TV Dish TV is trying to extort a cancellation fee of $175.23 from us that is not justified. Littleton Colorado

Dish TV is trying to charge us an early termination fee after we have been good customers for over two years.  when we tried to leave to go to another service after more than two years, they claim we renewed our service, in December of 2018.  We did not.  They said that they would research it and send us proof.  Then they said we would have to subpoena the proof.  I told them that I did not have to subpoena anything.  I knew that I did not renew, and that I did not need to subpoena anything.  I filed a BBB report, BBB did not require Dish to give any explanation of why they were doing what they did, they merely accepted Dish word.  I am not sure why BBB calls themselves a Consumer Investigative Bureau, because they have become just a spokes person for their large customers.  Dish is losing hundreds of thousands of customers to Direct TV and streaming services, and is desperate to do anything to keep customers.