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Ripoff Report | Dressale Review - Internet, Internet - Maso international
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Report: #722659

Complaint Review: dressale - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: madnurse — Plantation Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • dressale Internet United States of America

dressale Maso International Dressale is a liar: I ordered in January and was promised this dress for April; I still don't have it Internet

*REBUTTAL Owner of company: Sincere apology from Dressale.com

*REBUTTAL Individual responds: Dressale company

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I ordered this dress in January, I was told that I would receive it in April. I am given messages that there is a delay. Then the dress will be shipped when they get a number. I now know that I will not get this dress.

This report was posted on Ripoff Report on 04/27/2011 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dressale/internet/dressale-maso-international-dressale-is-a-liar-i-ordered-in-january-and-was-promised-this-722659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Sincere apology from Dressale.com

AUTHOR: Dressale - ()

POSTED: Tuesday, May 28, 2013
Dear customer: 

    We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.

    As for your issues, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there. 

   Thank you, 

   Dressale
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#1 REBUTTAL Individual responds

Dressale company

AUTHOR: Ian Powell - (United States of America)

POSTED: Thursday, May 12, 2011

I have ordered a dress from this company on Apr.7 and I receive it on May.8,  at first the customer service told me that there would be a delay, so I waited ,fortunately, I got my dress finally. I suggested you to get contact with the customer service and told them about your opinions. everything gonna be OK.

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