Report: #1492331

Complaint Review: EPIC GAMES -

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Submitted: Thu, February 27, 2020
Updated: Fri, February 28, 2020
Reported By: Tricia — Broken Arrow United States

Author Confirmed

Why?

EPIC GAMES United States

Phone:
Web: www.epicgames.com
Category: Holding Funds

EPIC GAMES With no customer service phone number, they keep emailing me about a gift card I'm trying to redeem for my son's Fortnite.

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EPIC GAMES With no customer service phone number, they keep emailing me about a gift card I'm trying to redeem for my son's Fortnite. There was a mix up with my email. They keep make me jump through hoops, actually requested my IP address, tell me they know how to fix the problem, but still won't transfer the cash purchase of points after 3 weeks of emails.

It is impossible to contact them any other way, and they are fully capable of rectifying the situation, but won't.

This report was posted on Ripoff Report on 02/27/2020 10:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/epic-games/no-customer-service-phone-1492331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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