Complaint Review: Expedia - Internet
- Expedia Internet USA
- Phone:
- Web: expedia.com
- Category: Hotel
Expedia Beware of Changing Prices on their Website Internet
I booked a week long stay at a hotel through Expedia. Between the checkout page and my email confirmation, the base price of the hotel without extras increased by 20 percent. I was also due a free night stay for booking 10 days at a hotel. After hours of phone and chat contact with Expedia about the changed price, I contacted my bank for a Visa dispute. Expedia also cancelled my existing rewards account and refused to honor the free night stay. Even though I provided recreated screen shots of the check out process showing the amounts supporting my claim right up to booking, Visa said that without my actual screen shot, they were unable to help.
This report was posted on Ripoff Report on 08/18/2015 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expedia/internet/expedia-beware-of-changing-prices-on-their-website-internet-1249425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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