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Ripoff Report | Extended Stay America, Review - Northridge, California
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Report: #1510447

Complaint Review: Extended Stay America, Northridge, CA - Northridge California

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  • Reported By: nelson — Northridge CA United States
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  • Extended Stay America, Northridge, CA 19325 Londelius St.,Northridge, CA Northridge, California United States

Extended Stay America, Northridge, CA Melissa Derrick Hotel room not meeting etiquette standards; bed bug bites. Northridge California

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The Supervisors at this business location have not responded to our phone calls/email complaints concerning bed bug bites. We and our 1 year-old son suffered bites especially our baby, we have pictures of our son's leg bites. I called Melissa shortly after our stay there from July 6-10 and relayed her our experience; initially she seemed concerned, but thereafter we have gotten the runaround.

We feel very disrespected that they have ignored us and we like to let potential guests know that they should NOT consider staying at their establishment. Very unprofessional and aloof about guest complaints. 

 

This report was posted on Ripoff Report on 07/27/2021 09:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/extended-stay-america-ca/lifornia-melissa-derrick-room-1510447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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