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Ripoff Report | Fast Auction Profit Review - Saint George, Utah
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Report: #219422

Complaint Review: Fast Auction Profit - Myseoguidenet - Saint George Utah

  • Submitted:
  • Updated:
  • Reported By: martinsburg West Virginia
  • Author Confirmed What's this?
  • Why?
  • Fast Auction Profit - Myseoguidenet P.O. Box910669 Saint George, Utah U.S.A.

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Immedietely upon receiving my bank statement, 11/05/06 I called 866- 6520479, talked with a man and raised a lot of fuzz, insisting the give me a refund, he couldn't or wouldn't but did cancel my "order" cancellation number bc 178128. That was fastauctionpro.

I the called myseoguidenet, same telephone number, talked with a woman and raised more hell, saying I never authorized those charger and insisted the give me a refund. Just a minute said she, I will connect you with our billing department, after a little while a telephone rang 8 or nine times, then were a hangup or disconnect.

Carl
martinsburg, West Virginia
U.S.A.

This report was posted on Ripoff Report on 11/07/2006 03:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fast-auction-profit-myseoguidenet/saint-george-utah-84791/fast-auction-profit-myseoguidenet-they-cancelled-my-order-but-refused-to-give-me-a-refu-219422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

Email receipt shows only the $1.97 Charge

AUTHOR: Pierre - (U.S.A.)

POSTED: Wednesday, November 15, 2006

This is a company that obviously hopes it's unsuspecting customers are, as Tina likes to term it, "ignorant".

The receipt you are sent by email states that only the amount of $1.97 was charged to your credit card. There is absolutely no other information included in their email, with regards to the 2 trial programs. It's a simple bait and switch type tactic and it's unethical.

One employee has already commented about the fact that they get a lot of complaints from people who feel they have been duped. If it is the excellent product they claim it to be, why not be upfront and remove the flagrant ambiguity?

Customers could contact the BBB and tell their bank or CC company that these charges are fraudulent and vehemently dispute them.

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#3 UPDATE Employee

We have a great program

AUTHOR: Tina - (U.S.A.)

POSTED: Friday, November 10, 2006

Machele didn't explain our programs which are really awesome, but most people don't read about the trial programs on the main page of our website and then are so upset about being charged that they don't even find out what they are. We actually have a website building software that makes it extremely easy to do on your own for any business but we also give a free (normally $14.95 a month) membership to MegaGoods.com which lets you sell their products on your website and all you do is have them dropship the products and you never have to buy them upfront which cuts the business expenses almost down to nothing.

The main thing is that it is clearly stated on the main page of our website that there are 2 trial programs and if you want to know how that works you read the terms of service before you accept our free cd. If you fail to do that then that is really just ignorance on people's part to call and blame us.

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#2 Consumer Comment

Faulty Logic

AUTHOR: Tim - (U.S.A.)

POSTED: Thursday, November 09, 2006

Your logic is flawed, Michale.

You're assuming that, just because someone is told that they are going to be ripped off, that the scammer is absolved of any culpability.

The fact that the reporter was informed of the terms and conditions probably forecloses his right to any legal redress, and it certainly hurts his ability to garner any sympathy.

But it doesn't negate the fact that, if his allegations are true, that your company scammed him.

I know that this concept is hard for some people to grasp. But the mere fact that some people are naive enough to sign up for a ripoff doesn't relieve the perpetrator of his moral culpability, even if it does releive him of legal culpability.

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#1 UPDATE Employee

Terms Of Service Read all of the information provided

AUTHOR: Machele - (U.S.A.)

POSTED: Wednesday, November 08, 2006

I am an employee of the accused company and know that people feel that they are getting ripped off. However in all actuality all of the iformation regarding said charges and trial periods is given before a customer is ever required to put in their cc number. Also in Big Bold Print in the terms of service it lists our telephone number and the charges that will be billed if people do not cancel before the trial period is up.

But when a customer signs up for our program within minutes of completing the sign up process they are sent emails regarding all of the programs they are signed up with that do include our phone number so they can cancel right away if they don't wish to have these services billed to their cc. Here is a copy of our terms of service so you can see that our company is not a rip off.

Terms of Service
No Warranties
ALL WEB SITES, PRODUCTS AND SERVICES ARE PROVIDED, AS IS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OUR COMPANY DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE WEB SITES, PRODUCTS, SERVICES OR WRITTEN MATERIALS IN THE TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE WEB SITES, PRODUCTS AND SERVICES ARE ASSUMED BY YOU. IF THE WEB SITES, PRODUCTS, SERVICES OR WRITTEN MATERIALS ARE DEFECTIVE, YOU, AND NOT OUR COMPANY, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

THIS IS THE ONLY WARRANT OF ANY KIND, EITHER EXPRESS OR IMPLIED, THAT IS MADE BY OUR COMPANY. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OUR COMPANY SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON SUCH INFORMATION OR ADVICE TO DO SO.

Customer Remedy
Our company's entire liability, and the purchaser's exclusive remedy, shall be a refund of the price paid or replacement of our products, at our option. We limit replacement to thirty days. All remedies are limited to the United States.

Some states do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.

Limitation & Exclusion Of Liability
These warranties exclude all incidental or consequential damages. Our company, and its suppliers, will not be liable for any damages whatsoever, including without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss. Some states do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.
Legal Forum, Choice Of Laws & Official Language
This offering is a contract between you the buyer and our business, the seller. The seller is located in St. George Utah, U.S.A. and by doing business with us you agree that this offering is made from St. George Utah, U.S.A and shall be governed by the laws of the State of Utah and the U.S.A.. By electing to participate in this offer, you are entering into a contract.

This Agreement shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws rules. Any legal action arising out of this Agreement shall be litigated and enforced under the laws of the State of Utah. In addition, you agree to submit to the jurisdiction of the courts of the State of Utah, and that any legal action pursued by you shall be within the exclusive jurisdiction of the courts St. George in the State of Utah, USA.
The terms constituting this offering are set forth in writing on this Web site. You hereby agree to submit to the jurisdiction of the State and Federal Courts located in St. George Utah, U.S.A to resolve any disputes or litigation hereunder. Whether or not you choose to print this offering, containing the terms and conditions as described herein, you agree that this contract constitutes a writing.
This agreement is being written in English, which is to be the official language of the contract's text and interpretation. If you do not agree with the above terms and conditions, you have the option to not participate in this offer.
Copyrights

This Web site and information contains copyrighted material, trademarks, and other proprietary information. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works of, on in any way exploit, in whole or in part, any Proprietary or other Material.

Assignment of rights
By completing this form, you agree that sponsors and co-sponsors of this offer may telephone you, even if your number is found on a do not call registry or list. Sponsors and co-sponsors may also share identifiable information with third party business for purposes of direct mail and email marketing.
License and Fees

All images, text, contents, products and scripts are licensed and never sold, unless otherwise stated. Reproduction is prohibited. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, otherwise reverse engineer, or transfer the licensed program or product, or any subset of the licensed program or product, except as provided for in this agreement or expressly in writing. Any such unauthorized use shall result in immediate and automatic termination of this license and may result in criminal and/or civil prosecution.

Our company reserves all rights not expressly granted here.

As part of this offer, you are receiving free trials to tools that will enhance your Ebay Experience. The following will be billed to your credit card if you do not cancel within the given free trial period. You will be billed $9.97 monthly beginning on the 21st day after the sign up date for My SEO Guide, which is a live chat membership site that gives you online help for marketing your Clickbuilder Website. You will also be billed $49.95 monthly beginning on the 15th day after the sign up date for Clickbuilder, your website membership and hosting fee. You have the option to cancel these programs at any time. To cancel your subscription for either product, you must phone our customer service department at 866-652-0479.

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