Complaint Review: Ripoff Report | First Premier Funding Verified TRUSTED Business | Ripoff Report Verified™... businesses you can trust. First Premier Funding providing businesses the financial solutions they need to continue to grow successfully. First Premier Funding, offers a variety of useful services, including business term loans, merchant cash advance, lines of credit, capital equipment loans, as well as traditional business financing solutions.
- First Premier Funding Verified TRUSTED Business | Ripoff Report Verified™... businesses you can trust. First Premier Funding providing businesses the financial solutions they need to continue to grow successfully. First Premier Funding, offers a variety of useful services, including business term loans, merchant cash advance, lines of credit, capital equipment loans, as well as traditional business financing solutions. USA
- Phone: 804-415-6006
- Category: Accounting
First Premier Funding Verified TRUSTED Business REVIEW: First Premier Funding, offers a variety of useful services, including business term loans, merchant cash advance, lines of credit, capital equipment loans, as well as traditional business financing solutions.
*UPDATE: First Premier Funding pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. First Premier Funding recognized by Ripoff Report Verified™ as a safe business service.
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REVIEW UPDATE: August 20 2018 First Premier Funding remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. First Premier Funding is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, First Premier Funding has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, First Premier Funding has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever First Premier Funding remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org.
Ripoff Report Verified™ REVIEW
EDitor's UPDATE: Positive rating and recognition has been given to First Premier Funding for its full commitment to quality customer service.
Ripoff Report's discussions with First Premier Funding have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. First Premier Funding listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
First Premier Funding is a nationwide provider of commercial business financing, that is headquartered in Long Island, NY. As a direct funder to U.S. business owners, we are proud to offer term loans, merchant cash advances, equipment financing, lines of credit, SBA loans, and other capital services.
At First Premier Funding, our expert team of funding specialists, credit analysts, and underwriters, are responsible to ensure that each of our clients has an extremely positive experience, from initial consultation, to post-funding follow up. Most importantly, our ultimate goal is to provide expert guidance along with quality funding options, so that every consumer can make the most fully informed financial decision for the benefit of their business.
In 2008, new regulations were put in place to help stabilize the banking industry amid the worst global financial crisis since the Great Depression. Unintentionally, however, these new regulations put a virtual stranglehold on businesses’ access to working capital. With big banks turning down nearly 80% of loan applicants, the founders of First Premier Funding recognized that small business owners, more than any time in history, needed a consistent and reliable source of capital they could trust. Specializing in quick, affordable and effective financing options, First Premier Funding will customize the ideal financial product to best fit your short and long-term business goals. When your bank says NO, First Premier says YES! Let First Premier Funding handle what we do best, providing you with the working capital to meet your business needs, so that you can spend your time doing what you do best – finding new customers, running the day to day and growing your business to its maximum potential.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Michael Pellechia during an onsite inspection held by a third-party verification company with no biases towards First Premier Funding.
First Premier Funding provides funding to small and medium-sized businesses in all 50 states within the US. Michael Pellechia stated the following in regard to his company: "Our vision at First Premier is to provide affordable, effective business financing including term loans, merchant cash advance, working capital lines of credit and SBA products to our business clients. Our true business model is not only to offer funding products, but to directly consult with our consumers regarding the best available rates & terms and the optimal course of action for the client based on the specific needs of their business."
Leads for First Premier Funding are generated through social media, third-party business professionals, law firms, and accounting firms. Pellechia further stated, "we utilize existing customers as a strong referral base. We also work with cold calling, email marketing, search engine optimization, as well as strategic partnerships, geodata, and trade shows with multiple partnered vendors. Which has had a tremendous impact on the lead generation we perform." Once the initial interest request has been made, First Premier will reach out to go over the potential client’s needs to ensure they fit the provided services. Philip Carter, the Director of Business Development, explains, "Once we can identify the needs of the client, and whether they meet the preliminary basics for approval, we then send out our funding application along with several documents. The client will complete and return the application with several documents necessary to underwrite the file for a prompt approval. The turnaround time from application to approval is typically within several hours. Once approved, our funding specialist will put together the most attractive offers available to discuss in detail with the business owner to see which product is the proper fit. Once thoroughly explained, the client chooses the product to their liking, we prepare and send out the paperwork, the client fills it out and sends it back to us. Once received, in as little as 24 hours - we will fund the business’ bank account by direct ACH or wire, and the funds are there to utilize without restriction.”.
CUSTOMER CARE & COMPLAINT RESOLUTION – FIRST PREMIER FUNDING
During the on-site interview, Mr. Pellechia was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Pellechia expressed that they rarely receive complaints from their customers. He did, however, provide a rare scenario, "I do recall an instance involving a general contractor out of California a couple of years ago whereby the client assumed he had won a bid to undergo a project for the City of San Diego. The business owner came to us seeking immediate capital. He needed it asap to meet the initial bid requirements - as he had conveyed to us that it would get the job done. We ended up funding the company’s business account within 72 hours - to later find out from the owner directly that in fact he had lost the bid. Although the client could afford the working capital, he demanded that we reverse the transaction as he no longer had an immediate need for the funds. Truth be told, once a contract is signed, money is dispersed, it’s unheard of for a funding entity to negate the contractual agreement, reverse the transaction, and take back the funds. However, in the interest of good business and the value it brings to the organization, we took the necessary steps to amicably resolve the issue. All parties were satisfied, and remarkably enough, that same client has worked with us on 2 more occasions."
When asked to comment on complaints posted on Ripoff Report's website, Mr. Pellechia expressed that all comments made on Ripoff Report are false, "Unfortunately, the false commentary these individuals create can cause irreparable damage to the reputations of the individuals and businesses alike. That’s why we have retained a New York City-based law firm to engage the various sites where the fictitious commentary has been posted publicly so that we may identify and flush out the individuals responsible for these slanderous accusations. They must be held responsible for their actions both criminally and civilly.” Mr. Pellechia asserts, “Furthermore, as the founder and CEO of First Premier Funding I know definitively the core values this company was built on: integrity, honesty and hard work. And without question, I will vigorously defend those values by any means necessary and will never allow an individual or organization with ill intent to negatively affect our company, our partners, our employees or our clients. For business owner, as outrageous as these accusations may seem on the surface, this is, in fact, a very troubling reality to be faced with and an unnecessary nuisance to attend to." He additionally stated the following in regard to accreditations: "Although our industry does not offer any specific licensing requirements, the funding partnerships we have cultivated over the years are with some of the largest financial institutions in the country. These partners require a stringent vetting process when entering into a relationship with an organization such as First Premier Funding. In addition, my strong belief is that our A+ rating with the Better Business Bureau along with the tremendous feedback we’ve received directly from our customers through Trust Pilot (a leading global online review platform) demonstrates our commitment to excellence in customer service as well as compliance."
First Premier Funding is proud to be a part of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program. The Corporate Advocacy Editor states, "I’ve done my research, Ripoff Report is obviously an extremely reputable and well established and highly trusted organization. The idea of joining forces through the Corporate Advocacy Program so that First Premier can align our core values with those of Ripoff Report to achieve excellence in customer satisfaction is something that we truly value as a company. Furthermore, we are hopeful that our commitment to customer service will be recognized by our existing and future clientele. And final, more than anything else, I think it’s great to be part of an organization and work alongside another organization that truly takes care of the concerns of their consumers.”
FIRST PREMIER FUNDING – STATEMENT FROM THE CEO – MICHAEL PELLECHIA
" My name is Michael Pellechia and as the C.E.O. of First Premier Funding, I’d like to thank you for taking the time to review the reputation of our organization. I’ve worked within the financial funding industry my entire adult life. While working as an executive at a New York based Private Equity Fund, I noticed rather clearly, that small to medium sized businesses could not gain access to working capital. With extremely limited access to funding, the ability for business owners to capitalize on opportunity and expand upon existing business, was simply not a realistic option. At First Premier Funding, we utilize a revenue based approach to underwriting when working to approve our various loan applicants. The loan approval process typically takes no longer than several hours, and funding can take place in as little as 24 hours. While traditional banks often fail to approve applicants who require funding to expand, First Premier Funding utilizes sophisticated analytics to find reasons to say yes, when banks say no. The goal of First Premier Funding is to provide clients with 100% of the capital they need, in the timeliest manner possible.”
STATED IMPROVEMENTS FROM FIRST PREMIER FUNDING
First Premier Funding recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, First Premier Funding has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with the CEO, Michael Pellechia, Ripoff Report is convinced that First Premier Funding is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that First Premier Funding meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
First Premier Funding ALS New York
They wil call you from 804-355-0237. They said that I owed the company First Premier Funding $801.36. They also stated thet My checking account stopped making paymnets to this company and that they were taking me to court over this matter. The company that called is ALS. The will not give you any iformation about who is suing you. They told me that First Premier Funding serves over 25 differnt companies and they don't know which one. They don't have a phone number to give you for this company either. After 15 minutes on the phonw with this lady and asking tons of questions she finally put me on hold to get her manager. I stayed on hold for 30 minustes to tie up their lines and finally got disconnected. They will also say they already sent you a letter 2 weeks ago and can't tell you where it came from. This is a scam. Please don't fall for it. Thank God I didn't.
This report was posted on Ripoff Report on 05/12/2015 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-premier-funding-verified-trusted-business-ripoff-report-verified-businesses-you-can-trust-first-premier-funding-providing-businesses-the-financial-solutions-they-need-to-continue-to-grow-successfully-first-premier-funding-offers-a-variety-of-useful-services-including-business-term-loans-merchant-cash-advance-lines-of-credit-capital-equipment-loans-as-well-as-traditional-business-financing-solutions/-/first-premier-funding-als-new-york-1228544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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