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Report: #1536534

Complaint Review: Garage Door Repair 24/7 -

  • Submitted:
  • Updated:
  • Reported By: Howard — East Brunswick United States
  • Author Confirmed What's this?
  • Why?
  • Garage Door Repair 24/7 United States

Garage Door Repair 24/7 Quoted me a price then charged for "service charge," telling me first it was labor then saying it was tax Internet

*Author of original report: This business refunded my money. I would do business with them again.

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I asked for a complete price for garage door repair. They quoted me a price without mention of a service charge. I ended up signing the bill and paying them without noticing a tacked on service change. I called up and Tom told me it was labor. Nonsense -- the labor was included in the price of the springs etc. Later, they changed their story and told me the service charge was tax, thereby violating NJ sales tax law regarding the recharacterizing of tax as a service charge. Also, the service charge they claimed was a tax was levied at 7 percent even though the NJ sales tax is 6.625 percent. I asked for the return of the service charge of 117 bucks. Now they are ignoring me.

This report was posted on Ripoff Report on 03/21/2025 07:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/garage-door-repair/quoted-price-charged-service-1536534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

This business refunded my money. I would do business with them again.

AUTHOR: Howard - (United States)

POSTED: Friday, March 21, 2025

 They responded and refunded my money. They are awesome! I will do business with them again. 5 stars!

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