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Ripoff Report | Goatguns Review - Spanish Fork, Utah - Goatguns goatgunscom
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Report: #1486381

Complaint Review: Goatguns - Spanish Fork Utah

  • Submitted:
  • Updated:
  • Reported By: Tea — Utah United States
  • Author Confirmed What's this?
    • Why?
  • Goatguns 165 E. 900 N. #820 Spanish Fork, Utah United States

Goatguns goatguns.com Say they offer free shipping over $50, but charged $9.95 anyways when no extra costs existed Spanish Fork Utah

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This site said they offer free shipping over $50.  I was erroneously charged $9.95 for my order.  When I contacted them to correct it they refused to refund it.  My order was not even shipped and I asked to cancel and they would not cancel my order either and would only allow me to return the item once I received it at my cost while also deducting the "shipping" cost from the return that was not supposed to be charged in the first place.

If your site offers free shipping and you can't actually ship the items for free you should determine another method to advertise.  Trying to charge shipping when it says free shipping is just stealing from your customers.

This report was posted on Ripoff Report on 10/15/2019 12:30 PM and is a permanent record located here: https://www.ripoffreport.com/report/goatguns/spanish-fork-utah-dotcom-say-1486381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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