Helgeson Enterprises , "Rebate Zone.com" Poorly managed rebate processing - claimed that 2 separate submissions were lost in the mail White Bear Lake Minnesota

I've recently had an issue with a rebate that was accepted and was listed as in processing by Helgeson.  Once the 6 to 8 week processing time was up, I inquired about my rebate.  The 1st time, they said the processing time was not up, the 2nd time they said the rebate would be mailed in a week, and the 3rd time I inquired they claimed they were waiting on the manufacturer to pay them.  I finally had enough and filed a complaint with the Better Business Bureau and then emailed Helgeson Customer Service letting them know I filed and was also going to file with their State's Atty Gen. Consumer Division if they did not do something about my rebate other than give me the run-around.  Within a few hours I had a response from a "Special Projects Coordinator" stating they were sorry for my inconvienience and that the rebate would be mailed out ASAP.  We'll see if I actually get it.