Help u rent Lied/ripped off active military family Greenesboro North Carolina

 We received military orders relocating us to Greensboro NC and there is no base here so we needed to find housing. We are a family of 6 with 1 child having special needs/looking for a specific type of schooling. Not knowing anything about the area we contact help u rent and were promised to work with our parameters and would receive home choices via email for review! Never got any! Paid there fee, and requested a refund after they did nothing for us... Have gotten nothing but excused from them! Check is in mail will be there by Friday... Accounting has request out of our hands ... Can't refund credit card already in process ... Nothing!