Complaint Review: Heritage Web Solutions - Nationwide
- Heritage Web Solutions heritagewebdesign.com Nationwide U.S.A.
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- Category: BBB Better Business Bureau
Heritage Web Solutions Waist of time and money, company subs out work to non-professionals Internet
*REBUTTAL Owner of company: Heritage Does Value all of our Clients
I have been paying hosting fees for over a year now and finally... I still have no website!!! I even designed the whole thing myself, sending them the page by page details and images of my site and there designer still has not completed it. Do NOT use this company unless you refer them to your worst ememy.
Bryan
Baltimore, Maryland
U.S.A.
This report was posted on Ripoff Report on 05/14/2008 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heritage-web-solutions/nationwide/heritage-web-solutions-waist-of-time-and-money-company-subs-out-work-to-non-professionals-332547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Heritage Does Value all of our Clients
AUTHOR: Brad Stone - (U.S.A.)
SUBMITTED: Monday, July 14, 2008
First of all I'd like to say I invite you to contact me personally. Please give me the opportunity to resolve the issues for you.
Heritage values all of its clients. It is in our best interest to work with customers who have complaints in order to reach a reasonable and fair resolution and establish a long term business relationship. In most cases Heritage goes beyond what is fair for the company and errs on the side of the displeased client.
There is no such thing as a complaint free company. Research any large company and you will find they have complaints posted about them on the internet, whether justified or not. There are simply a handful of individuals who, regardless of the merits of the issues, post slanderous and/or negative comments. Let me assure all who read this that those few who complain are less than 1% of our total volume of business. Heritage has been able to satisfy every complaint posted, given that customer gives us the opportunity to do so.
If you want to know the true character and integrity of Heritage Web Solutions, I would invite you to review our record with the Better Business Bureau. Heritage Web Solutions is a company with over 15,000 clients. In our entire history as a company, we have had less than 1% of our clients complain to the BBB. More remarkable, Heritage does not have one single unresolved BBB complaint.
To review Heritage's record with the BBB, please check with the Utah BBB - Utah.bbb.org.
With that said, I will again invite all who have concerns or complaints to please communicate with me directly. I will do my utmost to make sure Heritage resolves your concerns to your satisfaction.
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