Jireh Publishing Over charged on a order Birmingham Alabama

I ordered a print from Jireh Publishing on the day of the Alabama A day game, when i ordered it i was asked if i wanted it framed and i said no. Two weeks later i noticed i was charged over 260.00 from my bank from Jireh Publishing and a couple days later i got a signed framed picture. I called and was told they would refund my difference and send the correct order out. After several days nothing so again i called and was the same thing and again after several more days i called again. To this day i still have not been sent what i ordered nor have i been credited the over charge back to my account.This is the first step i am taking to correct this.

Gene
Vance, Alabama
U.S.A.