Milford Spice Crooks Internet

I placed an order from Milford Spice back in April 2012. Here we are Dec 2013 and i still have not received my product that i paid for . I was getting emails for a while with an update and then those just stopped. I then started emailing them to find  out where my product is and nothing. This is the crappiest way to do business. If they couldnt handle the business they should of did refunds. I have a cell phone repair shop and if i were to treat my customers this way i would be out of business. Something needs to be done. I just sent the owner another email stating that waiting almost 2 yrs for a product is unacceptable. Still waiting for a response.