Report: #1362576

Complaint Review: Modlily - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, March 18, 2017
Updated: Fri, June 18, 2021
Reported By: Leslie J. — Scottsdale Arizona USA

Author Not Confirmed

Why?

Modlily Internet USA

Phone: +86.2172562857
Web: modlily.com
Category: Clothing Stores

Modlily HICHINA ZHICHENG TECHNOLOGY LTD. Would Not Give Me A Full Refund Shanghai Internet

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I ordered a dress and 2 pairs of earrings back in November. The items never arrived.

After going back and forth multiple times with customer service, they agreed to give me a refund - then told me, "hi,We are so sorry for that the express company has charged us the shipping fee for sent the order, so the part can not be refunded,pls understanding,thanks. (sic)"

Well, I don't understand their shoddy service. It's not my fault my purchased items never arrived, but I have to pay shipping anyway? I wish I'd read these reviews before I ever ordered from them. They've permanently lost me as a customer.

Report Attachments:

This report was posted on Ripoff Report on 03/18/2017 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/modlily/internet-hichina-zhicheng-1362576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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