Complaint Review: Moparpartsgiant.com - El Monte California
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- Author Not Confirmed
- Moparpartsgiant.com El Monte , California United States
- Phone:
- Web: http://moparpartsgiant.com
- Category: Auto Parts
Moparpartsgiant.com Unknown Beware of rip off freight charges El Monte California
*Author of original report: It gets better
*Consumer Comment: Question for Apissedoffconsumer — Anytown CA
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I ordered plug wires, rotor, cap and 8 plugs. 2.5 Pounds capable of shipping in a 7x7x10 box on UPS for $12.23 to go from Phoenix to Riverside CA. Mopar charged me $29.68 and shipped it in a 12x12x8 USPS box. Trying to contact them vis phone, email or live chart is useless.
If you use this company beware, you will be ripped off for freight charges.
This report was posted on Ripoff Report on 04/29/2019 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/report/moparpartsgiantdotcom/el-monte-california-beware-1477924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
It gets better
AUTHOR: Jim - (United States)
SUBMITTED: Tuesday, May 28, 2019
An answer to the rebuttal: My shop mechanic ordered the parts and apparently approved the freight. Since I pay the bills, I do call out overcharges in freight and this one was 59% overcharged.
The plug wires came in, and low and behold the coil wire is 4 inches to short. The kitting company making this product for Mopar put the wrong wire in this kit. Moparpartsgiant wants a 20% restocking fee to return this kit, only to ship out another kit most likely with the same short coil wire as these kits are made in batches.
I should know because my business is cable assembly kitting. Mopar direct could offer no solutions and basically told me to pound sand. Now I have to go to NAPA and rebuy a $36.00 kit for just one wire. I should have gone to NAPA in the first place. No more online auto parts orders every again.
#1 Consumer Comment
Question for Apissedoffconsumer — Anytown CA
AUTHOR: coast - (United States)
SUBMITTED: Monday, April 29, 2019
Were you charged an amount greater than what you agreed to at the time of purchase?
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