Complaint Review: Onlinedective.com - Internet Internet
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- Author Not Confirmed
- Onlinedective.com onlinedetective.com / ccbill.com Internet U.S.A.
- Phone: 188859692798
- Web:
- Category: On-Line Stores
Onlinedective.com did the trial for 3 days @ 9.95 and they've charged my account 29.95 from Jan.2 until May 7, 2003. They are a ripoff, and deceptive company Internet
*Consumer Suggestion: Here is where to complain and take them down
*Consumer Comment: ONLY GETTING OTHER WEB SITES TO PAY MONEY TO
Show customers why they should trust your business over your competitors...
Used onlinedetective,com late 12/02 and I have cancelled before the trial was over. I didn't think anything else about it. I happened to call and check my account when i noticed the huge drop. so i had the bank investigate and 4 months and $119.80 later i realize they've stolen money.
people, go to the bank and fill out a affidavit of unlawful entry as soon as you find out! then come to this site and tell your story.
Monica
G.R., Michigan
U.S.A.
This report was posted on Ripoff Report on 05/08/2003 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onlinedectivecom/internet/onlinedectivecom-did-the-trial-for-3-days-995-and-theyve-charged-my-account-2995-fro-56233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Here is where to complain and take them down
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Sunday, April 04, 2004
I have seen many reports on this company and I checked to see if I could find out more information on them. I kept checking domains and nameservers they were linked with, until I came up with their highest upline. UU.Net and newedgenetworks.com. I just got off the phone with techs from both companies and they confirmed to me that netdetective.com IS linked to them. This is what they told me to tell everyone who's been ripped off.
Here is some more information you will need:
netdetective.com is using the nameservers of: LOCKDOWN.WEBEXPRESS.COM and pipe.WEBEXPRESS.COM
Webexpress.com is using the nameservers of: LOCKDOWN.WEBEXPRESS.COM 216.216.89.206 and
PIPE.WEBEXPRESS.COM 65.218.246.114
Checking those IP numbers of their nameservers gets you to UU.Net from the 65.218.246.114 one. OrgName: UUNET Technologies, Inc. NetRange: 65.192.0.0 - 65.223.255.255
Email to security@uu.net and tell them what netdetective.com has done to you. Include all information you have to help them. UU.Net *CAN* take down netdetective's website if they get complaints about the abuse they are doing to people.
The IP of 216.216.89.206 gets you to newedgenetworks.com. NetRange: 216.216.0.0 - 216.217.255.255 I talked to a tech there and he said calls can be made Mon - Fri during business hours (pacific time I'm assuming, forgot to ask) to customer service at: 877-435-7950. They can take your complaints about netdetective.com and also hopefully shut them down.
Netdetective is smart using two different ISP's for their uplines, it makes them harder to track. If one gets shut off, they will still have the other going so they stay on the web. PLEASE make sure you complain to both UU.Net and newedgenetworks.com. Both companies are hosting their website and both will have to shut them.
As for netdetective itself, here is their whois info. I did not try to contact them, I didn't feel it would do any good, I went to the companies hosting their website instead, as that is where you can get the most help. I did try to call webexpress.com, but it gives me what sounds like a personal phone's 'leave a message at the beep'.
onlinedetective.com
Domain Name.......... onlinedetective.com
Creation Date........ 1999-12-20
Registration Date.... 1999-12-20
Expiry Date.......... 2008-12-20
Organisation Name.... onlinedetective.com
Organisation Address. #26L 350 5th Ave Suite 3304
Organisation Address.
Organisation Address. New York
Organisation Address. 10118-0069
Organisation Address. NY
Organisation Address. UNITED STATES
Admin Name........... Online Detective Software Division
Admin Address........ #26L 350 5th Ave Suite 3304
Admin Address........
Admin Address........ New York
Admin Address........ 10118-0069
Admin Address........ NY
Admin Address........ UNITED STATES
Admin Email.......... techsupport@onlinedetective.com
Admin Phone.......... +001.212-971-1305
Admin Fax............
Tech Name............ Webexpress Service Provider
Tech Address......... 9393 N 90st #102-125
Tech Address.........
Tech Address......... Scottsdale
Tech Address......... 85258
Tech Address......... AZ
Tech Address......... UNITED STATES
Tech Email........... support@webexpress.com
Tech Phone........... +001.480-6077105
Tech Fax.............
Name Server.......... LOCKDOWN.WEBEXPRESS.COM
Name Server.......... pipe.WEBEXPRESS.COM
#1 Consumer Comment
ONLY GETTING OTHER WEB SITES TO PAY MONEY TO
AUTHOR: CHRISTINA - (U.S.A.)
SUBMITTED: Sunday, April 04, 2004
ONLINE DETECTIVE SHOWS TO BE ABLE TO SEARCH NUMERIOUS THINGS. I PAID $60.00 FOR 3 MONTHS OF SERVICE. AFTER AN HOUR OF TRING TO SEARCH WHAT I NEEDED, BUT ONLY GETTING OTHER WEB SITES TO PAY MONEY TO, I CANCELLED MY ACCOUNT AND ASKED FOR A REFUND DUE TO UNTRUE INFO ON THEIR SITE. WAS REFUSED AND TOLD THAT I WOULD STILL HAVE SERVICE FOR THREE MONTHS.
I CAN NOT EVEN ACCESS SITE NOW. MY PASSWORD SAYS THAT MY ACCOUNT HAS BEEN CANCELLED. WHERE DID MY MONEY GO?I HAD ACCESS FOR A MATTER OF 1 HOUR!!! AND PAID A TOTAL OF $60.00 FOR THAT ONE HOUR. THEY WON'T EVEN RETURN EMAIL. NOR WILL THE BILLING COMPANY GIVE YOU A NUMBER TO REACH ONLINE DETECTIVE!!!!!!!
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