Report: #1484741

Complaint Review: Ply Gem Windows, - Auburn Washington

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Ripoff Report is Xcentric Ventures

Submitted: Mon, September 09, 2019
Updated: Mon, September 09, 2019
Reported By: Pat — Newport Oregon United States

Author Confirmed

Why?

Ply Gem Windows, Auburn, Washington United States

Phone: 253-850-9000, 800-562-464
Web: www.plygem.com
Category: Windows & Doors

Ply Gem Windows, Will not honor warranty, hard to contact Auburn Washington

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Purchased windows from PlyGem about 13 yrs ago thru my contractor, warranty says repairs covered as long as I still own home. One window has a leak. Contacted company, filled out their required Claim Form on 16 Jul 2019. It is now 9 Sep 2019 and no contact.

Tried calling today, every number offered would cut me off and never did reach a person. Email address is a generic number for the national company. Each time I call and get a new person and get the same results, disconnected. I am 84 and this is very frustrating. There is no customer service number.

This report was posted on Ripoff Report on 09/09/2019 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/ply-gem-windows/auburn-washington-honor-hard-1484741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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