Raspberry Ketones charged me return shipping and a fee to restock the defective products Internet

pure raspberry ketones did not work for me, I even got information from the customer service department and was guaranteed it would work for my age/stress related fat not food consumption.
when i gained 4lbs. i e-mail company, send it back,postal service did not allow without company return label which they would not send me so i paid return shipping and a restock fee for their product that did not work.
i have tried every over the counter weight loss product nothing worked but slimquick but only lost 5lbs. but company insists it 25lbs. on bottle also guaranteed, but that company refused any refund at all. thank you all for giving feedback on the glucosilin, that was to be my next purchase.