Complaint Review: Right Honda- Walter Wenzel Jr. - Scottsdale Arizona
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- Author Not Confirmed
- Right Honda- Walter Wenzel Jr. 7875 E Frank Lloyd Wright Blvd. Scottsdale, Arizona U.S.A.
- Phone: 480-778-2440
- Web:
- Category: Auto Dealers
Right HondaRight Honda- Walter Wenzel Jr. ripoff RightHonda ....ISN"T" -false, inaccurate, deceptive financing taking 8,000.00 dollars or more of your hard earned money = WRONG HONDA right!! ripoff auto dealer taken for a ride of a lifetime Scottsdale Arizona
*Consumer Comment: 3 day return not true! don't sign contract
*Consumer Suggestion: 3 day right of recission is not true
*Consumer Suggestion: 3 day right of recission is not true
*Consumer Suggestion: 3 day right of recission is not true
*REBUTTAL Individual responds: It seems ripoffreport.com is on my side
*Consumer Suggestion: Contract contract contract
*Consumer Suggestion: Contract contract contract
*Consumer Suggestion: Contract contract contract
*Consumer Suggestion: Contract contract contract
*Consumer Comment: Don't Count On Having 3 Days To Return Anything
*Consumer Comment: Don't Count On Having 3 Days To Return Anything
*Consumer Comment: Don't Count On Having 3 Days To Return Anything
*Consumer Comment: Don't Count On Having 3 Days To Return Anything
*Consumer Suggestion: Right Honda Practices Deception
*Consumer Suggestion: Gee Jim, Dead wrong yourself. According to every attorney
*Consumer Suggestion: Robert in Hubert - You're Wrong!
*Consumer Suggestion: Take the car back ASAP
*Consumer Suggestion: Patricia I am sure that your dealer will not like your Rip Off Report now!
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On July 8,2004,my husband and I got taken for a ride of a lifetime during our visit at Right Honda,located at 7875 E.Frank Lloyd Wright Blvd,in Scottsdale AZ. Our salesman was Kevin D Hayes. We found a 2004 Civic Coupe with a MSRP on the window of $14,960.00.
Even with manual windows, locks, and no cruise control, we thought this would be the best vehicle for our budget. (My husband can no longer work due to a major heart attack.) We were introduced to Walter Wenzel Jr. in the finance department in ordere to purchase the Honda Civic.
We had a trade in, a 1998 Ford Countour, which they agreed to give us $2,000.00 making the sale of the Civic Coupe affordable at 12,960.00. They told us that they needed $1,182.00 to pay the sales tax, so we paid it.
Finally when the time came to sign the papers, all the forms we signed were normal size (8 1/2"X11") with nothing on the back side. We noticed on the top of one of the papers we were signing, the figure of $20,718.53. Seeing as this was my first time buying a new car, I asked Mr. Wenzel "is this the total price with warranty, finance charges, lieu tax, and documentation fee, and everything else included?" Mr Wenzel said "Yes Maam, that is correct." With everything included we thought this was close enough (around 20,000) so we signed.
When we got home, I started looking at the paperwork, and I couldn't believe my eyes. I notice for the very first time, an unusually long paper (8 1/2" X 23" LONG) with #s 1 thru 8 which were never disclosed to me during the signing process. This paper was titled "Motor Vehicle Retail Installment Sales Contract and Purchase Money Security Agreement". I now realize that when Mr. Wenzel presented the contract for signing, he had folded the long form in half, stapling it at the bottom, making it look like a normal sized paper. Little did I know that he had intentionally hidden the cash price of the sale of the vehicle with the itemized breakdown.
Now I see why Mr. Wenzel had hidden the front side of the 23" long paper because after looking at line # 1, he had the original price of the car starting at $19,889.88 instead of the MSRP of 14,960.00 minus the amount of our trade in, $2,000 which equals $12,960.00, we surely would have noticed a big problem, and when you add up all the finance charges etc. the contract states a whopping 26,056.40 not the 20,718.53 that Mr. Wenzel said "Yes Maam" to.
I went back to the dealership to get an explanation of why the price of the car which had a MSRP of $14,960.00 minus $2,000.00 trade in, totaling $12,960.00 owed to the dealership could mysteriously turn into $20,000.00 with nothing added to the car at all.
A dealership form entitled "WE OWE" which we had signed, had "nothing added" written abnormally large, twice across the front of the form. Mr Wenzel in an attempt to cover his tracks, brings forth a new "WE OWE" form trying to make up items that we supposedly had purchased to compensate for the $8,000.00 overcharge. We made it perfectly clear that in our current financial situation, we could only afford a $14,000.00 car.
I was totally taken advantage of in the whole car buying process, and will surely put the word out that Right Honda on Frank Lloyd Wright Blvd....EQUALS = WRONG HONDA!!!
Patricia
scottsdale, Arizona
U.S.A.
This report was posted on Ripoff Report on 08/06/2004 01:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/right-honda-walter-wenzel-jr/scottsdale-arizona-85260/right-hondaright-honda-walter-wenzel-jr-ripoff-righthonda-isnt-false-inaccurate-102374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#18 Consumer Comment
3 day return not true! don't sign contract
AUTHOR: Evan - ()
SUBMITTED: Sunday, September 08, 2013
Robert in the state of az or any other unless it is written into the contract you own the car peroid! my sister just got ripped off at right honda in scottsdale az and there was not a d**n thing i could do to help her! google it and get the correct information .
#17 Consumer Suggestion
3 day right of recission is not true
AUTHOR: Claire - (U.S.A.)
SUBMITTED: Tuesday, September 28, 2004
TO ALL OF THE ABOVE CONSUMERS AND ANY OTHER CONSUMER OUT THERE THAT THINKS THERE IS A 3 DAY RIGHT OF RECISSION IN ARIZONA YOU ARE MISTAKEN.
I DO NOT KNOW WHY THE EDITOR HAS NOT ASSITED THESE CONSUMERS IN GETTING THE CORRECT INFORMATION REGARDING THIS ISSUE.
LET ME BE CLEAR I KNOW FROM PAST EXPERIENCES THERE IS NOT 3 DAY RIGHT OF RECISSION IN THE STATE OF ARIZONA WHEN IT COMES TO AN AUTO PURCHASE!!!
#16 Consumer Suggestion
3 day right of recission is not true
AUTHOR: Claire - (U.S.A.)
SUBMITTED: Tuesday, September 28, 2004
TO ALL OF THE ABOVE CONSUMERS AND ANY OTHER CONSUMER OUT THERE THAT THINKS THERE IS A 3 DAY RIGHT OF RECISSION IN ARIZONA YOU ARE MISTAKEN.
I DO NOT KNOW WHY THE EDITOR HAS NOT ASSITED THESE CONSUMERS IN GETTING THE CORRECT INFORMATION REGARDING THIS ISSUE.
LET ME BE CLEAR I KNOW FROM PAST EXPERIENCES THERE IS NOT 3 DAY RIGHT OF RECISSION IN THE STATE OF ARIZONA WHEN IT COMES TO AN AUTO PURCHASE!!!
#15 Consumer Suggestion
3 day right of recission is not true
AUTHOR: Claire - (U.S.A.)
SUBMITTED: Tuesday, September 28, 2004
TO ALL OF THE ABOVE CONSUMERS AND ANY OTHER CONSUMER OUT THERE THAT THINKS THERE IS A 3 DAY RIGHT OF RECISSION IN ARIZONA YOU ARE MISTAKEN.
I DO NOT KNOW WHY THE EDITOR HAS NOT ASSITED THESE CONSUMERS IN GETTING THE CORRECT INFORMATION REGARDING THIS ISSUE.
LET ME BE CLEAR I KNOW FROM PAST EXPERIENCES THERE IS NOT 3 DAY RIGHT OF RECISSION IN THE STATE OF ARIZONA WHEN IT COMES TO AN AUTO PURCHASE!!!
#14 REBUTTAL Individual responds
It seems ripoffreport.com is on my side
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Thursday, August 12, 2004
I want everyone to know that I feel my ripoff report is a true statement. After talking to a Ripoffreport.com advocate, I feel that it's high time that dirty deceptive car dealers get what's coming to them. I have to agree with "Stick" because we are not going to sit back and be taken advantage of.
Our intent was not to go to the dealership and rip them off, and again we didn't expect to be ripped off for $8,000 more than the MSRP sticker price with nothing added to the car. To all of you readers who love to follow Ripoffreports related to the auto industry, we agree that you will want to follow this report, because it will not go un-noticed as to how deceptive the Right Honda dealership is. SOON, very soon, graphic photos will be posted.
TO THE EDITOR: We have full intentions of picketing and publicising this Ripoffreport to the fullest. We cannot imagine how car dealerships can get away with deceiving the public as they do. We want to make it well known the deceptive practices and tactics that dealerships use against the public. We need to stop this behavior, and we will not put up with it. STAY TUNED FOR MORE TO COME on Ripoffreport.com.
#13 Consumer Suggestion
Contract contract contract
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, August 12, 2004
Juliet, the original missive mentioned a CONTRACT. That is the issue. If you purchase something on contract, that uses 3rd party financing, then you have 3 days. The funds are NOT available to the seller for 3 days. As for my processor, they can release the funds earlier if I wish to pay a little more on the discount. if they use a debit card and my PIN pad, I can get those funds overnight. The point remains, if you sign a contract that requires another party to finance the deal, you have 3 days to cancel. As for merchants who offer "no refunds", that is because they are not using a 3rd party to finance the purchase. The purchase is cash, check, or card. No 3rd party, no 3 day cancel.
#12 Consumer Suggestion
Contract contract contract
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, August 12, 2004
Juliet, the original missive mentioned a CONTRACT. That is the issue. If you purchase something on contract, that uses 3rd party financing, then you have 3 days. The funds are NOT available to the seller for 3 days. As for my processor, they can release the funds earlier if I wish to pay a little more on the discount. if they use a debit card and my PIN pad, I can get those funds overnight. The point remains, if you sign a contract that requires another party to finance the deal, you have 3 days to cancel. As for merchants who offer "no refunds", that is because they are not using a 3rd party to finance the purchase. The purchase is cash, check, or card. No 3rd party, no 3 day cancel.
#11 Consumer Suggestion
Contract contract contract
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, August 12, 2004
Juliet, the original missive mentioned a CONTRACT. That is the issue. If you purchase something on contract, that uses 3rd party financing, then you have 3 days. The funds are NOT available to the seller for 3 days. As for my processor, they can release the funds earlier if I wish to pay a little more on the discount. if they use a debit card and my PIN pad, I can get those funds overnight. The point remains, if you sign a contract that requires another party to finance the deal, you have 3 days to cancel. As for merchants who offer "no refunds", that is because they are not using a 3rd party to finance the purchase. The purchase is cash, check, or card. No 3rd party, no 3 day cancel.
#10 Consumer Suggestion
Contract contract contract
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, August 12, 2004
Juliet, the original missive mentioned a CONTRACT. That is the issue. If you purchase something on contract, that uses 3rd party financing, then you have 3 days. The funds are NOT available to the seller for 3 days. As for my processor, they can release the funds earlier if I wish to pay a little more on the discount. if they use a debit card and my PIN pad, I can get those funds overnight. The point remains, if you sign a contract that requires another party to finance the deal, you have 3 days to cancel. As for merchants who offer "no refunds", that is because they are not using a 3rd party to finance the purchase. The purchase is cash, check, or card. No 3rd party, no 3 day cancel.
#9 Consumer Comment
Don't Count On Having 3 Days To Return Anything
AUTHOR: Juliet - (U.S.A.)
SUBMITTED: Wednesday, August 11, 2004
I'm pretty sure the 3 day contract rescission is only applicable to door-to-door type sales. If you are checking with attornys, please list the law information that states differently so we can look it up. As a "for instance", if a merchant has signage stating No Refunds and the sales receipt states No Refunds, the person does not have 3 days to go home and decide if they want a refund or not. There are NO REFUNDS, before 3 days or after 3 days. As for your credit card processor holding your sales for 3 days, that is their POLICY. I work for a large credit card processing bank and we pay our merchants overnight for their deposits. If there is a chargeback issue, we obtain the funds at that time. Holding your sales for 3 days doesn't relieve you of being charged back on a sale. And the customer usually has 60 days to charge back an item, not 3.
#8 Consumer Comment
Don't Count On Having 3 Days To Return Anything
AUTHOR: Juliet - (U.S.A.)
SUBMITTED: Wednesday, August 11, 2004
I'm pretty sure the 3 day contract rescission is only applicable to door-to-door type sales. If you are checking with attornys, please list the law information that states differently so we can look it up. As a "for instance", if a merchant has signage stating No Refunds and the sales receipt states No Refunds, the person does not have 3 days to go home and decide if they want a refund or not. There are NO REFUNDS, before 3 days or after 3 days. As for your credit card processor holding your sales for 3 days, that is their POLICY. I work for a large credit card processing bank and we pay our merchants overnight for their deposits. If there is a chargeback issue, we obtain the funds at that time. Holding your sales for 3 days doesn't relieve you of being charged back on a sale. And the customer usually has 60 days to charge back an item, not 3.
#7 Consumer Comment
Don't Count On Having 3 Days To Return Anything
AUTHOR: Juliet - (U.S.A.)
SUBMITTED: Wednesday, August 11, 2004
I'm pretty sure the 3 day contract rescission is only applicable to door-to-door type sales. If you are checking with attornys, please list the law information that states differently so we can look it up. As a "for instance", if a merchant has signage stating No Refunds and the sales receipt states No Refunds, the person does not have 3 days to go home and decide if they want a refund or not. There are NO REFUNDS, before 3 days or after 3 days. As for your credit card processor holding your sales for 3 days, that is their POLICY. I work for a large credit card processing bank and we pay our merchants overnight for their deposits. If there is a chargeback issue, we obtain the funds at that time. Holding your sales for 3 days doesn't relieve you of being charged back on a sale. And the customer usually has 60 days to charge back an item, not 3.
#6 Consumer Comment
Don't Count On Having 3 Days To Return Anything
AUTHOR: Juliet - (U.S.A.)
SUBMITTED: Wednesday, August 11, 2004
I'm pretty sure the 3 day contract rescission is only applicable to door-to-door type sales. If you are checking with attornys, please list the law information that states differently so we can look it up. As a "for instance", if a merchant has signage stating No Refunds and the sales receipt states No Refunds, the person does not have 3 days to go home and decide if they want a refund or not. There are NO REFUNDS, before 3 days or after 3 days. As for your credit card processor holding your sales for 3 days, that is their POLICY. I work for a large credit card processing bank and we pay our merchants overnight for their deposits. If there is a chargeback issue, we obtain the funds at that time. Holding your sales for 3 days doesn't relieve you of being charged back on a sale. And the customer usually has 60 days to charge back an item, not 3.
#5 Consumer Suggestion
Right Honda Practices Deception
AUTHOR: Amy - (U.S.A.)
SUBMITTED: Tuesday, August 10, 2004
Avoid going to Right Honda!
I almost signed a contract with them, but I was lucky enough to catch their attempted scam. They tried to sneak in an extra $8000.00 in my contract. I ran like the wind!!!
Check out my rip off report with Right Honda - 7/04.
My suggestion, to those researching Right Honda, DON'T GO THERE!!!!!!
#4 Consumer Suggestion
Gee Jim, Dead wrong yourself. According to every attorney
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Monday, August 09, 2004
Dead wrong yourself. According to every attorney I have asked on this matter, you are not correct, I am. The only change would be if the customer were to recieve cash out of the deal as in a home equity loan. According to the bank that processes the credit cards through my business, this is the reason it takes 3 days for me to get paid. The customer signs the slip after it comes out of my Hypercom where it says "I agree to pay...blah blah blah". That is in itself a CONTRACT. The customer can then challenge it immediately with the credit card company and put a hold on the $$ that I am supposed to get. See you in the funny papers.
#3 Consumer Suggestion
Robert in Hubert - You're Wrong!
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Sunday, August 08, 2004
Robert, you are dead wrong. This is a very common misconception. The ONLY time you have a three day period in which to cancel a contract is if the contract says so (which in most cases it won't!) and if the sale is done at a place other than the office of the merchant such as a door-to-door sale.
Was there possible CRIMINAL FRAUD in this matter? Quite possibly, but the buyer cannot take the car back...there is NO three day rule in this instance. However, the buyer has the FIRST responsibility to know what they are getting into before they sign. Yes, the pond scum of the car business should be put in jail, but the customer needs to read every line of the paper work BEFORE they sign. The buyer saw about an $8000 difference and thought it was fees and taxes etc. He/she didn't know enough to see this figure was way too high to begin with.
He/she should have used the biggest, baddest weapon they have against criminal fraud and criminal deception in the car business. That weapon is at the end of their legs...their feet! Use them, walk out. Don't give fraud/deception a chance. When car dealers see more and more people are not going to be doormats then they will get out of the business and into a things much more suitable to their experience like selling drugs, running ponzi schemes, phoney investments or conning people into "investing" in vending machine businesses!
#2 Consumer Suggestion
Take the car back ASAP
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, August 06, 2004
By federal law, you have 3 days to cancel ANY contract. Take that car back today, right friggin now!!! The cannot do anything but give you your trade back. If you went over 300 miles, you may have to pay for the extra mileage. But they cannot deny you the right of return. Good luck. They cannot even sell your trade during the first 3 days. Your car is waiting, go back and get it.
#1 Consumer Suggestion
Patricia I am sure that your dealer will not like your Rip Off Report now!
AUTHOR: Stick - (U.S.A.)
SUBMITTED: Friday, August 06, 2004
Patricia Sounds like to have a great case for a lawyer to play with. I am right now helping a local car buyer in a GREAT LAW SUIT. Car dealer played with car buyer's credit app before they sent it to the bank for approval.
When you go to this Rip Off Report read it real good and look at the second PIC REAL GOOD. Can you say BANKING FRAUD! Car dealer was said to add some false info on car buyer's credit app.
http://www.badbusinessbureau.com/reports/ripoff52158.htm
Get a copy of the credit app that your auto lender has. Make sure that you contact your auto lender and get what they got from your car dealer. Just ask them to send you a copy. Tell them you lost your address book/day planner and you need some of the info that you wrote on your credit application. Who knows, you might get a big surprise.
Patricia You also might enjoy reading this Rip Off Report
http://www.badbusinessbureau.com/reports/ripoff4112.htm
Also I found the following reports below. You might like to read them. I was told that Right Honda and Right Toyota are owned by the same people. Shame that we do not have a AG that has time to go after the deception in the auto industry. I feel that Phoenix is the rip Off Capital when it comes to auto sales. The rip Off Reports speak for themselfs!
http://www.badbusinessbureau.com/reports/ripoff98586.htm
http://www.badbusinessbureau.com/reports/ripoff99627.htm
http://www.badbusinessbureau.com/reports/ripoff78993.htm
http://www.badbusinessbureau.com/reports/ripoff73203.htm
http://www.badbusinessbureau.com/reports/ripoff23154.htm
http://www.badbusinessbureau.com/reports/ripoff35625.htm
http://www.badbusinessbureau.com/reports/ripoff63753.htm
http://www.badbusinessbureau.com/reports/ripoff61437.htm
http://www.badbusinessbureau.com/reports/ripoff31648.htm
Make sure that Kevin D Hayes and Mr. Wenzel both get to read your Rip Off Report. I am sure they will want your Rip Off Report deleted, FAT CHANCE!
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