Complaint Review: Root Insurance Company - Columbus, OH
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- Author Confirmed
- Root Insurance Company 80 E Rich Street Columbus,, OH United States
- Phone: 866 980 9431
- Web:
- Category: Auto Insurance
Root Insurance Company Took money out of my account for 2 months after i cancelled Columbus, OH
*Author of original report: Oregon
*Consumer Comment: They are correct
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We cancelled policy with them. And for 2 months after they still took it out of my account. Contacted them and was told i had to pay thru 1st of June, because that was the policy. So i contacted the BBB and they sent Root a letter. They replied and said they would not refund and that i needed to provide them with proof that i had insurance, why would i have to ? So i think everybody needs to see how shady of a business that they run. I have filed a complaint with the FTC also
This report was posted on Ripoff Report on 05/06/2020 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/report/root-insurance-company/columbus-oh-took-money-months-1494880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Oregon
AUTHOR: James - (United States)
SUBMITTED: Thursday, May 07, 2020
Yes i understand that but they still said that we were not covered by them ,since we cancelled our policy. So my point is why should i pay for a product that im not getting!
#1 Consumer Comment
They are correct
AUTHOR: Robert - (United States)
SUBMITTED: Thursday, May 07, 2020
that i needed to provide them with proof that i had insurance, why would i have to
- Every State including Oregon requires that you maintain minimum insurance. It is often a requirement with these regulations that upon changing insurance companies the company needs to verify that you are maintaining continuing coverage. If you did not have coverage then you would be in violation of the law and they could be held liable.
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