Complaint Review: rpi designs llc - Salem ohio
- rpi designs llc 11800 Salem Warren Rd Salem, ohio United States
- Phone: 8882578515
- Web: https://www.americancustomtuning.co...
- Category: advertising scam, auction, Auto Advertising Services, Auto Parts, Automotive
rpi designs llc americancustomtuning americanperformanceparts Deceptive Advertising Practices. Fraudulent Payment / Refund Processing. Horrible Customer Service Salem ohio
*Consumer Suggestion: I used this vendor as well
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Co is operating under various names. ( #1 red flag) On ebay under "americanperformanceparts" They also operate under "americancustomtuning"
Co. is advertising & selling product that they do not actually have. They accept payments for "in stock" items, then refusing to ship / cannot ship said product.
Co. lies about shipping said product, but repeatedly refusing to provide tracking number (after stating it had been shipped)
Co. then provides multiple ship dates in a stall tactic, including a 4-5 day shipping time posted on their listing, then a 10 day window, then a 17 day, now they are saying 3 more weeks...all to prolong / avoid issuing refund. This ties up consumer $$ for weeks at a time. It also waste considerable time of the consumer dealing with all the lies, stalling, waiting and back and forth BS. None of this seems to matter to them whatsoever.
Co. admitts that they do not have the items.
Co. has failed to deliver the product and have indicated that they cannot do so in an acceptable time frame, or even 3x to 4 x the time frame that they themselves established.
Co. then, as if this isnt bad enough, flat out refusing to cancel the order & refund purchase price as soon as possible in order to minimalize the inconvienece & frustration of their customers. Customers concerns, and attempts at resolutioon are marginalized, sidelined &/or outright ignored.
This is not only fraudulent, but clearly deliberately poor & intentionally deceptive marketing practices.
Their ebay feeback & othe ronline reviews shows a pattern of similar behavior.
This report was posted on Ripoff Report on 02/12/2020 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/report/rpi-designs-llc/salem-ohio-1491630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
I used this vendor as well
AUTHOR: Mitty - (Afghanistan)
SUBMITTED: Thursday, October 08, 2020
Ripoff report #1500402
Fortunately, it was resolved without trauma. I'll be more careful in the future. Thank you for your alert.
Advertisers above have met our
strict standards for business conduct.