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Ripoff Report | Seattle Coffee Dire Review - Evanston, Illinois
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Report: #348051

Complaint Review: Seattle Coffee Direct - Evanston Illinois

  • Submitted:
  • Updated:
  • Reported By: Cartersville Georgia
  • Author Confirmed What's this?
  • Why?
  • Seattle Coffee Direct 990 Grove Street, Suite 204, Evanston, Illinois U.S.A.
  • Phone: 888-217-CAFE
  • Web:
  • Category: Liars

Seattle Coffee Direct Ripoff coffe company. I have paid $125.00 for a $5.00 item. Evanston Illinois

*UPDATE Employee: Help With Your Account

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On or about June 20, 2008, Seattle advertised 2 coffee mugs, 2 coffee thermos mugs, and a bag of coffee for $5.00 as a trial offer. I used my debit card to pay for this. Seattle has now taken about $125.00 out of my account. I have cancelled my debit card to keep them from accessing my account further. What a total ripoff. How can a company stay in business like this?

Faye
Cartersville, Georgia
U.S.A.

This report was posted on Ripoff Report on 07/06/2008 07:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seattle-coffee-direct/evanston-illinois-60201/seattle-coffee-direct-ripoff-coffe-company-i-have-paid-12500-for-a-500-item-evansto-348051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Help With Your Account

AUTHOR: Jeff Berman - (U.S.A.)

POSTED: Thursday, November 06, 2008

Dear Faye,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably discontinue service and provide return shipping information. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

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