Report: #1374419

Complaint Review: SmartKey Inc. - Internet

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Submitted: Sat, May 20, 2017
Updated: Sat, May 20, 2017
Reported By: Anonymous — Victoria British Columbia Canada

Author Confirmed

Why?

SmartKey Inc. Internet USA

Phone:
Web: http://www.lostwindowspassword.com/
Category: Computer Software

SmartKey Inc. LostWindowsPassword.com Company doesn't honor 30 day money back guarantee policy Internet

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This software maker does not honour its 30-day money back guarantee promise. I purchased the software for a client who couldn't get into their Acer laptop. The software did not work and I was forced to find another solution since it takes 24-48 hours for an email response from support and my client needed access to his account right away. When I asked them for a refund, they refused to abide by the "30-day money back guarantee" printed on their website. They think that I should have waited to get support before asking for a refund. Instead of a refund they are offering to help me fix the already solved problem and offered me so called "gifts".

This report was posted on Ripoff Report on 05/20/2017 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smartkey-inc/internet/smartkey-inc-lostwindowspasswordcom-company-doesnt-honor-30-day-money-back-guarantee-1374419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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