Complaint Review: Sounder Auto Sales - Tacoma Washington
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- Author Not Confirmed
- Sounder Auto Sales 7212 Canyon rd Tacoma, Washington USA
- Phone: 253)531-3447
- Web: sounderautosales.com
- Category: Auto Dealer Repairs
Sounder Auto Sales Not in compliance with EPA Enviromental Protection Agency...Selling Vehicles that do not pass E test....Also Removing the "check engine" light bulb with the Puyallup Washington
*REBUTTAL Owner of company: In response to unsatisfied customer
Show customers why they should trust your business over your competitors...
A friend bought a used vehicle,with high milage.
twentyfour hours later the "check engine" light comes on..a mecanic was called to perform an OBD test....the result: Cylinder #5 missfire detected....car was take back to dealer. They promised to fix it two hors later the deales call...car was supposed to be ready....brings the car to be retested...by the OBD to find out that all they had done is REMOVE the light bulb indicator to "check engine" light..................is not only a Ripoff to consumers....it is also a Federal ofence
This report was posted on Ripoff Report on 05/04/2013 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sounder-auto-sales/tacoma-washington/sounder-auto-sales-not-in-compliance-with-epa-enviromental-protection-agencyselling-ve-1048436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
In response to unsatisfied customer
AUTHOR: Sounder Auto Sales - ()
SUBMITTED: Thursday, May 30, 2013
We here at Sounder Auto Sales actually like "check engine" indicators. They tell us what is wrong with the vehicle and most times it is simply a sensor that has gone bad. We do our best to replace the faiing sensor, as well as clear the code when the part has been replaced. We do not pull apart the dash to remove a check engine bulb. A cylinder misfire is oftentimes a bad plug or bad wire. We have 75 cars in stock and dont have the time to address every problem on every car. That is why we sell the cars "AS IS" and disclose as much as we know about the car. We're sorry you had a bad experience, but we expect the customer to take partial responsibility in fixing and getting to know their vehicles. We do NOT remove check engine bulbs and do disclose what we know about our vehicles.
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