Complaint Review: Southern California Public Auction - Garden Grove California
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- Author Confirmed
- Southern California Public Auction 13631-D Harbor Blvd Garden Grove, California U.S.A.
- Phone: 714-539-1297
- Web:
- Category: Auto Dealers
Southern California Public Auction Auction Sold My Truck And Kept My Money!!!! Garden Grove California
*UPDATE Employee: This report is false.
Show customers why they should trust your business over your competitors...
Southern California Public Auction have the worst customer service. They Plain lie to me, give me the run around "will give you your money next week, tomorow, day after, we are working on it,bank is taking time and so on"They don't return my call, and now they hung up on me or tell me to hold on then on voice mail or on hold for 25 min.
The person's name is Maria who is responsible to give me my money but when I try to talk to her she say"I am not here or busy" I know her voice and the only female that works there. She has no idea when my check will be ready. They own me $12,500 for my truck.
Dean
Temecula, California
U.S.A.
This report was posted on Ripoff Report on 04/21/2008 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/southern-california-public-auction/garden-grove-california-92843/southern-california-public-auction-auction-sold-my-truck-and-kept-my-money-garden-grov-327736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
This report is false.
AUTHOR: Socalauc - (U.S.A.)
SUBMITTED: Wednesday, December 24, 2008
I am the "Maria" as named in this client's report and this just came to my attention. In short, this client was indeed paid for the sale of his truck for the sale price less our agreed upon Auction commission. He was paid within the specified time as stated in his Consignment Terms of Sale. Unfortunately this client had to leave the country very fast and could not wait for his check after his vehicle sold which prompted him to become very angry, forceful and disrespectful to me and other employees here.
We tried to assist this client as best we could but as the old addage goes: You cannot please everyone all the time.
In summary, we have been in business for over 15 Years and have never failed to pay any consignor. It is a shame that this report was ever posted and to draw such a bad light on myself and other employees here.
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