Complaint Review: UPS Store #4388 - Eustis,Fl Florida
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- Author Not Confirmed
- UPS Store #4388 2880 David Walker Dr. Eustis,Fl, Florida United States
- Phone: 352-483-7447
- Web: theupsstore.com
- Category: Mail Order Fraud
UPS Store #4388 UPS Store 2880 David Walker Dr Eustis, fl 3272 Mgr Saumil Nihalani Insurance Fraud/claim(s) Eustis,Fl Florida
*General Comment: Who packed the boxes?
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55/31/23 mailed 3 boxes of heirloom China to family member. Recieved boxes w/ China BROKEN!! From 6/1/23-6/22/23 unable to report claims of broken items. Encountered Bogus VM's to file claims,webite(online.upscapital.com/tccp)was VERY dificult to register claim about damaged goods. Attempted to meet w/ Manager,1st time gave info to me that I already knew,2nd time was NO show, 3rd time refused to give saisfactio about insurance claim(s) and refusing refund for mail service.
This report was posted on Ripoff Report on 06/23/2023 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/report/ups-store/eustisfl-florida-david-walker-1527128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Who packed the boxes?
AUTHOR: Flint - (Afghanistan)
SUBMITTED: Tuesday, July 04, 2023
If you were the one who packed the china in boxes, then UPS won't pay you anything. Fragile items such as this require pretty extreme packaging, which likely would have prevented any damage like what you are describing. In general, any damage claims will get denied as improper packaging. Under UPS guidelines, the required packaging should be good enough that you can throw the item from a 2nd story window and it would not incur damage.
If the UPS store did pack it, you could file a small claims lawsuit.
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