Report: #26702

Complaint Review: World Com Wireless

  • Submitted: Mon, August 12, 2002
  • Updated: Mon, August 12, 2002
  • Reported By: Charleston WV
  • World Com Wireless
    World Com Wireless

World Com Wireless ripoff consumer fraud

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I received a letter from WORLD COM Wireless offering a free phone, etc. 150 anytime minutes, 400 weekend and night - free long distance from area code, voice mail, etc. etc. I called and explained I had a specific location I needed use of the phone and the salesman said "no problem" just contact us and we'll send another phone, switch your carrier, whatever it takes to satisfy you.

Well when I called I discovered they DID NOT DO THAT at all - that once phone was activated, they never changed the carrier and there was FINE PRINT in a paper in the box re: only 15 min useage, I WAS RUDELY TOLD - it's all yours if you cancel you will owe about $500, etc.

To make a long story short - I talked to a rep who told me that I could have 250 anytine minutes for same price (something new and I took it) Later I needed to talk with them and a customer rep said I did not have long distance free !!! what a shocker - now I get two letters from them, one to send a copy of the original contract which is their advertisement and one that they sold out to AT & T -

I am so so hoping and praying that AT & T has to give a window of opportunity for cancellation without penalty as it appears I need Sprint as my carrier for the location I visit every weekend in order to "stay in touch with
my elderly mother and disabled son.

Every time you talk to someone at World Com - it was a different story - they are never consistent for their employees were not trained well I assume. Also, the sales people are FRIENDLY AND AGREEABLE and the customer service are rude and hateful - what a way to run a company.

I feel sorry for all who lost with their downfall - and I have had good dealings with AT & T - so I'm hopeful they will remain their integrity and let me out of a contract that is useless to me.

Charleston, West Virginia

This report was posted on Ripoff Report on 08/12/2002 10:21 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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