Wow, have you ever ordered a body kit before? Have you ever ordered aftermarket, "off-road and show use only" products before? Unless you spend $5000 or more on a bodykit, you are purchasing a bodykit that will need modifications to ensure perfect fitment. Most ALMOST direct fit kits are $10K or more. Go to SEMA and ask around. People that regularly build show cars, and off road cars are never found complaining on these web sites, you know why that is? It's because they are informed, and know what to expect. THIS IS AFTERMARKET, NOT OEM!!!! Wake up and smell the labor charges.
Bodykits are made for professional installation, would you like to know why? It's because they take effort to fit perfectly on a vehicle. Andy's is just a middle man, and if what you say they told you is true, then I wouldn't trust what they told me. But I don't need to ask "if this will fit my car perfectly" Because I already know it will need fabrication to install. Common knowledge for lots of people, but not you, so you need to study before you try and buy things for your car.
And guess what, they sell Extreme Dimensions body kits, not Andy's body kits, so you could have done your own research, instead of trusting someone who is trying to make money off of you. STOP TRUSTING PEOPLE ON THE PHONE AND RESEARCH YOUR DAMN SELF!!!!! You'd find out ED bodykits take a lot of effort to install, and that Sarona takes forever to ship, and that VIP bodykits need a lot of surface prep.
DO YOUR OWN RESEARCH!!!!! Why would some customer service rep know the ins and outs of something YOU want. He doesn't have any interest in that body kit. YOU HAVE TO WATCH OUT FOR YOURSELF. This is the internet, and all the information you need is on here. Personal Accountability, stop blaming others. If they would have done an exchange, your replacement, would have been almost exactly the same.
I don't work for Andy's, I work for one of their competitors, so it would benefit me to pile on these guys, but thats not where the issue is. It sucks they lied and it took so long, I agree, but these are made to order, and they only contact through e-mail, or automated computer system. They don't just have them sitting in a box ready to ship, then decide to ignore you. Seriously, do your own research. Or, just please, do some research, to prevent you from badmouthing a process, that you just don't know how it works.