American Home Shield - Wells Fargo Added charges to our Wells Fargo Mortgage bill for a American Home Shield without our knowledge, they refused to reimburse. Herndon, Virginia

I was never contacted by AHS with any offer, they never sent any receipt or contract; but I was billed $43 extra on my mortgage bill by Wells Fargo. I first called Wells Fargo and they said it was not their charge and I would have to contact AHS myself. Since I did not have number, Wells Fargo Mortgage provided it for me.

 Once I called AHS in mid-July they told me my name was taken off the subscribers list and I would be reimbursed for the full amount paid.

 This month (August) my Wells Fargo bill listed another charge for AHS, meanwhile, AHS sent me a letter July 21 saying that my "contract" entitled them to charge me one month's payment for "prorated charges and administrative" fees. But I had never gotten or signed a contract,and was told earlier in the month that I would be repaid in full.